Reports Engineer
Five9
full-time
Posted on:
Location Type: Hybrid
Location: San Ramon • California • United States
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Salary
💰 $82,300 - $228,800 per year
Tech Stack
About the role
- Assist in gathering and refining reporting requirements from stakeholders.
- Develop, test, and maintain custom SQL report scripts based on Verint WFO data.
- Develop, test, and maintain custom SQL report scripts based on Five9 VO data.
- Collaborate with Sales, PS, and Support teams on report design and delivery.
- Participate in maintaining a reusable library of custom reports and templates.
- Troubleshoot and debug scripts with support from senior team members.
Requirements
- 5-8 years of development experience.
- Solid understanding of Verint WFO / Five9 VO products and data structure.
- Proficiency in SQL and familiarity with query tuning.
- Good written and verbal communication skills.
- Willingness to work independently while accepting guidance.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability.
- Basic Life Insurance.
- 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLquery tuning
Soft Skills
communicationindependencecollaboration