Five9

Senior Technical Program Manager

Five9

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $91,500 - $219,700 per year

Job Level

Senior

Tech Stack

AWSCloudGoogle Cloud PlatformPMP

About the role

  • Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacity
  • Manage a portfolio of cross-functional initiatives, surfacing dependencies, mitigating risks, and ensuring outcomes align with company OKRs
  • Drive program execution and measurable performance; establish governance frameworks over prioritization decisions to ensure alignment with KPIs and business outcomes
  • Act as an influential member of a highly integrated team composed of both technical and non-technical members
  • Work within a diverse team environment to build and execute work plans and schedules as applicable for program success
  • Plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders
  • Partner with stakeholders to define requirements, align priorities, and drive delivery across engineering, product, architecture, finance, and operations
  • Provide clear, concise program and portfolio reporting to leadership, enabling data-driven decision-making
  • Champion continuous improvement initiatives to scale agility, visibility, and velocity across programs
  • Mentor and coach other TPMs and cross-functional partners, raising the bar for delivery excellence, stakeholder engagement, and execution discipline

Requirements

  • 7+ years of Technical Program Management experience in a related industry
  • A bachelor’s degree in engineering, Computer Science or equivalent
  • Exceptional written and verbal communication
  • Proven track record for being detail-oriented with demonstrated ability to self-motivate and follow-through on initiatives
  • Thorough understanding of software development lifecycle from conception to delivery
  • Experience working with cloud-based technologies (AWS/GCP preferred)
  • Experience managing programs across cross functional teams, building processes, and coordinating release schedules
  • PMP, Prince2, CSM, or equivalent