Senior Technical Program Manager
Five9
full-time
Posted on:
Location Type: Remote
Location: Colombia
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Job Level
Tech Stack
About the role
- Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacity.
- Manage a portfolio of cross-functional initiatives, surfacing dependencies, mitigating risks, and ensuring outcomes align with company OKRs.
- Drive program execution and measurable performance. Establish governance frameworks over prioritization decisions to ensure alignment with key performance indicators and business outcomes.
- Act as an influential member of a highly integrated team composed of both technical and non-technical members.
- Work within a diverse team environment to build and execute work plans and schedules as applicable for program success.
- Plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders.
- Partner with stakeholders to define requirements, align priorities, and drive delivery across engineering, product, architecture, finance, and operations.
- Provide clear, concise program and portfolio reporting to leadership, enabling data-driven decision-making.
- Champion continuous improvement initiatives to scale agility, visibility, and velocity across programs.
- Mentor and coach other TPMs and cross-functional partners, raising the bar for delivery excellence, stakeholder engagement, and execution discipline.
Requirements
- 7+ years of Technical Program Management experience in a related industry.
- A bachelor’s degree in engineering, Computer Science or equivalent.
- Exceptional written and verbal communication.
- A proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on initiatives.
- Thorough understanding of software development lifecycle from conception to delivery.
- Experience working with cloud-based technologies (AWS/GCP preferred).
- Experience managing programs across cross functional teams, building processes, and coordinating release schedules.
- PMP, Prince2, CSM, or equivalent.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
Technical Program ManagementSoftware Development LifecycleCloud-based TechnologiesProgram ExecutionRisk ManagementRequirements PlanningGovernance FrameworksPerformance MeasurementAgile MethodologiesCross-functional Team Management
Soft Skills
CommunicationDetail-orientedSelf-motivatedStakeholder EngagementMentoringCoachingInfluential LeadershipCollaborationProblem-solvingContinuous Improvement
Certifications
PMPPrince2CSM