Five Star Franchising

Sales

• Handle inbound and outbound calls with a strong focus on converting leads into sales
• Identify customer needs and recommend appropriate products or services
• Consistently meet or exceed individual and team sales targets
• Build rapport and establish trust with customers through clear, confident communication
• Overcome objections and negotiate effectively to close sales
• Accurately document customer interactions, sales activities, and follow-ups in CRM systems
• Upsell and cross-sell additional products or services when appropriate
• Maintain up-to-date knowledge of company offerings, pricing, and promotions
• Adhere to call center scripts, compliance guidelines, and quality standards

Sales Support Agent