Sales Development Representative

Five Star Franchising

Sales Development Representative at ProNexis engaging customers across marketing channels to drive business growth. Building relationships and guiding prospects through the sales qualification process.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Serve as the first point of contact for prospective customers across multiple marketing channels
Build rapport quickly and confidently guide customers through the sales qualification process
Ask thoughtful questions to understand customer needs and recommend the best next steps
Overcome objections regarding scheduling, pricing, timing, and services while maintaining a consultative approach
Schedule qualified appointments for our sales teams, maximizing every opportunity
Handle a high volume of inbound and outbound calls while delivering an exceptional customer experience
Accurately document conversations and customer information within our CRM
Collaborate with internal teams to ensure seamless customer experiences from initial contact through appointment completion
Resolve scheduling conflicts and customer concerns with professionalism and urgency
Identify priority situations and escalate when appropriate
Meet and exceed key performance metrics related to quality, productivity, appointment conversion, and customer satisfaction
Stay knowledgeable on company services, promotions, and sales strategies

Requirements

What you’ll need

2+ years of experience in sales, inside sales, B2B sales, business development, or high-performing call center environments
Proven ability to meet or exceed sales, conversion, or performance goals
Strong objection handling and negotiation skills
Excellent verbal and written communication
Ability to quickly build trust and credibility with customers
Comfortable managing multiple conversations and priorities in a fast-paced environment
Experience using CRM software
Self-motivated with a competitive mindset and a desire to continuously improve

Benefits

Comp & perks

training
coaching
support
recognition and rewarding of top performers

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales QualificationPerformance MetricsNegotiation SkillsCustomer Experience ManagementAppointment Conversion

Soft Skills

Building TrustSelf-MotivationCompetitive MindsetProfessionalismUrgency