Five Acts

Consultant

• Conduct requirements gathering with business stakeholders
• System configuration
• Integrated testing
• User support
• Develop use cases for credit, fraud prevention, and pricing
• Provide technical leadership to a team of FICO consultants

Senior FICO Consultant

Analyst

• The mission will be to independently structure and lead the mapping, optimization and transition (Change Management) of business processes, system flows and analytical datasets across a portfolio of critical digital transformation and IT projects.
• The candidate will play a leading role in translating operational and systems complexity into seamless solutions, as well as designing and managing the change strategy to mitigate operational and cultural resistance, maximizing adoption and engagement of bank employees and end customers.
• Lead workshops, co-creation sessions, interviews with technical and business leaders, and executive presentations with independence and ownership.
• Ensure that improvements and processes follow best practices in registry and master data governance (Cadastro), data governance and compliance, defining KPIs for operational efficiency and KPIs for adoption/success of the implemented change.

Mid-level Process Analyst

• Map and document end-to-end processes using BPMN methodology (with tools such as Bizagi), designing flows focused on operational efficiency, regulatory compliance and data governance.
• Translate mapped processes into recommendations for interactive digital solutions that enable rapid adoption and high efficiency.
• Lead process deliverables and timelines in a structured manner, applying market methodologies (both agile frameworks such as Scrum/Kanban and traditional practices based on PMBOK).
• Lead organizational impact diagnostics (stakeholder mapping, change readiness analysis), designing and executing structured communication, engagement and ongoing training plans for impacted teams.
• Facilitate workshops, co-creation sessions, interviews with technical and business leaders, and executive presentations with independence and strong ownership.
• Ensure that improvements and processes follow best practices for master data governance, data and compliance, defining KPIs for operational efficiency and KPIs for adoption/success of the implemented change.

Senior FICO Consultant

Mid-level Process Analyst

Process Analyst – Senior