Fitch Group, Inc.

Financial Planning and Analysis

• Support finance managers and Business Relationship Managers (BRM) / Sales and ensure fees are executed in timely manner.
• Providing support to BRM/Sales and the wider accounting group with fee related tasks.
• Dealing with revenue related queries from within the finance department, other departments and group subsidiaries.
• Analyze billings and revenue data checking for variances.
• Investigating revenue variances and submitting reports to finance managers for sign-off.
• Month-end reporting.

Finance Analyst – Billing and Revenue

Solutions Engineer

• Work with clients to translate their data needs into solutions
• Promote and maintain a strong feedback loop between customers and internal stakeholders
• Breaking down complex technical components for customers
• Conducting demonstrations, proof of concepts, demo builds and presentations
• Making our data easy for customers to use

Associate Director, Solutions Architect

Associate Solutions Architect

• Develop and grow Structured Finance business by assisting, developing, and executing marketing strategy across new and existing relationships with SF investors
• Build new, and deepen existing relationships with SF investors to support the growth of the SF rating businesses
• Work with the team to promote Fitch’s capabilities, brand, and investor products, with the goal of increasing SF ratings business and build investor engagement
• Conduct market research, prepare and present marketing messages to external parties, highlighting factors which differentiate Fitch and its published ratings and research from competitors
• Lead and coordinate investor meetings and outreach at Fitch-hosted and third-party investor conferences/events in North America; develop pitch books, marketing case studies, and content for meetings; create and implement outreach plans
• Support the business head on bespoke tactical and strategic projects; role involves some travel, primarily in the US for SF events

Director, Structured Finance – Investor Development

Research Analyst

• Update and maintain data in the Salesforce CRM system as well as relevant market research
• Develop impactful presentations and other marketing materials in collaboration with senior SF management, the Marketing Department, and other stakeholders as required
• Assist in the group’s research distribution efforts and production of market penetration analyses
• Prepare business development reports and participate in external meetings and conferences
• Contact external stakeholders, organize meetings and prepare materials; lead meetings and outreach as commensurate with experience in the role

Senior Market Research Associate, Structured Finance - Investor Development

Data Analyst

• Oversee the collection of fundamental data needed across Fitch Group.
• Work extensively with other Data Operations teams, Fitch Ratings analytical staff and Fitch Solutions Product Owners to assure the quality of the data collected and available to stakeholders.
• Define the collection methodology to ensure it meets the current and future needs of Fitch’s credit ratings analysts and product workflows.
• Manage workloads effectively, whilst adapting to changes.
• Document methodologies on how various fundamental data points are defined, can be identified in financial statements, and should be captured in Fitch standardized data templates.
• Take responsibility for the creation of key management reporting monthly, and present results to stakeholders on a quarterly basis.

Financial Data Analyst, Banks

Operations

• Assist in the production of business cases with actionable recommendations – to support high-level decision-making on operations, strategy, tactics and change initiatives.
• Support the production of competitor intelligence deep dives on specific topics.
• Support the development of presentations that communicate Fitch’s business and / or operational strategies, objectives and plans to senior management and executive audiences.
• Perform ongoing competitor intelligence, identifying news on competitors’ activities including strategic announcements, M&A, product launches, results, etc.
• Compile and analyse data and research from internal and external sources.
• Work with senior team members to build clear insights on Fitch’s business performance and competitive positioning.
• Analyse market trends that impact Fitch Ratings’ business, including new and emerging markets, AI and technology trends, and other Operational trends that influence the Ratings and broader financial services industry.
• Support and, in turn, own aspects of monthly and quarterly reporting for senior management.
• Focus on automation and efficiency in producing regular reporting / analysis and propose improvements to processes.

Senior Operations Associate, Ratings Business Analytics

Customer Success Manager

• Develop strategic and tactical plans to drive retention and growth within a dedicated book
• Enhance client value realization and build trusted relationships
• Meet and exceed KPIs with urgency
• Develop product expertise across Fitch Solutions products as well as a broad understanding of the competitor offering
• Weekly/ monthly reporting on team activities to management
• Support onboarding and induction of new starters
• Onboarding: Plan onboarding and engagement, building trust and understanding customer needs
• Drive adoption and ensure maximum value from licenses
• Activation: Prepare a success plan considering usage, adoption, and renewal data
• Monitor account health and meet with Account Managers/Sales Specialists to align on client objectives
• Deepen understanding of clients, their organization, their workflow and their use cases of Fitch products
• Retention: Engage with clients to nurture relationships, identify at-risk customers, and review renewals
• Hold regular ‘QBR or EBRs’ with your customers, working in partnership with sales
• Review upcoming renewals (90 days out) with Account Managers and provide input on account health
• Collect customer feedback and monitor usage to provide insights
• Ensure that you meet with as many clients as possible to drive adoption, usage and advocacy
• Driving volume whilst providing excellent customer experience
• Expansion: Identify upsell opportunities and drive market advocacy from clients

DevOps Engineer

• You’ll lead the delivery of reliable, scalable, mission-critical services.
• You’ll guide squads on Kubernetes and modern deployment patterns.
• Mentoring associate engineers and setting best practices for areas of expertise will help the team grow in knowledge and capabilities.
• Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, DevOps tooling, and drive operational excellence.
• Partner with Core Engineering to architect and govern GitHub Actions CI/CD with quality gates, canary/blue‑green strategies, and AI‑assisted redeploy checks.
• Own observability in Datadog—define SLIs/SLOs, dashboards, alerting, and MS Teams integrations—and reduce incidents via telemetry-driven automation and blameless postmortems.
• Champion AI‑enabled operations using AWS Bedrock/SageMaker and Model Context Protocol (MCP) for log analysis, anomaly detection, incident triage, and workflow orchestration; establish adoption guardrails.
• Define and enforce cloud guardrails and security controls (SCPs/IAM boundaries, OPA policies, tagging, centralized logging with AWS Config/CloudTrail/Security Hub) in partnership with Security and Risk.
• Influence cross‑functional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI&PE; serve as an escalation point and participate in the L3 on‑call rotation.

Senior Service Reliability Engineer

• Intake and triage enhancement requests: Manage the intake process via the backlog tool Jira. Clarify business value, scope, dependencies, and urgency; define acceptance criteria
• Requirements and process analysis: Conduct discovery sessions, interviews, and workshops with business stakeholders. Document current-state and future-state process flows, user stories, and use cases
• Propose Salesforce-native solutions before considering custom development
• Testing and quality assurance: Change management and enablement: Create user guides, and training materials; deliver demos and training sessions as needed
• Support go-live activities and post-release adoption monitoring as needed
• Governance and compliance: Adhere to SDLC, change control, and environment management (dev/sandbox/prod). Ensure enhancements meet security, privacy, and regulatory standards

Associate Director, CRM Operations

• Intake and triage enhancement requests: Manage the intake process via the backlog tool Jira. Clarify business value, scope, dependencies, and urgency; define acceptance criteria.
• Requirements and process analysis: Conduct discovery sessions, interviews, and workshops with business stakeholders. Document current-state and future-state process flows, user stories, and use cases. Propose Salesforce-native solutions before considering custom development.
• Testing and quality assurance: Change management and enablement: Create user guides, and training materials; deliver demos and training sessions as needed. Support go-live activities and post-release adoption monitoring as needed.
• Governance and compliance: Adhere to SDLC, change control, and environment management (dev/sandbox/prod). Ensure enhancements meet security, privacy, and regulatory standards.

• Based in Dubai, you will primarily support senior analysts in various functions tied to Islamic Finance initiatives.
• Your role will involve data management, preliminary analysis, and active collaboration in global projects.
• Assist in the preparation and review of sukuk templates and relevant documentation alongside senior team members.
• Support data collection and preliminary analysis for the rating coverage.
• Review sukuk legal documentation and transaction structures collaboratively.
• Engage in global cross-sector projects for comprehensive Islamic Finance solutions.
• Participate in meetings with issuers, bankers, and legal teams, gaining insights and providing essential support.
• Assist in maintaining and updating Fitch’s Islamic Finance database.
• Monitor regulatory developments related to Islamic Finance and provide relevant insights.
• Support team on research pieces across a range of industry-relevant topics.

Associate Analyst – Global Islamic Finance

Security Engineer

• Lead in tactical and strategic design and implementation of control sets for emerging technologies.
• Delegating action and keeping senior stakeholders aligned.
• Scope and own execution of assessments performed by third party consultants, ensuring remediation is adequately negotiated and ultimately enacted by other technology teams.
• Reviewing target architecture designs, ensuring any security risks are understood and documented.
• These changes include application updates, and modifications to network and identity provider configurations.
• Reviewing security policies, standards, procedures, and metrics, and participating in security monitoring use case design.
• Owning the continuous optimization of team workflows with the help of agentic technology and scrum tooling

Senior Security Architect

Analyst

• Perform data analysis of key quantitative and qualitative factors influencing the LATAM Consumer & Retail team, in support of existing ratings, new rating mandates and research publications for the team.
• Perform quantitative analysis including comprehensive financial statement forecasting and comparable analysis.
• Perform qualitative analysis focused on factors such as business models, competitive strengths, management strategy, industry analysis and regulatory considerations.
• Assist in maintaining Fitch’s financial databases.
• Support lead analysts prepare presentations for credit rating committees.
• Occasionally collaborate with senior team members to publish research on LATAM Corporates topics or presentations for Fitch’s external audience.
• Participate in the evaluation of credits within the Retail & Consumer team, including presenting analysis and opinion recommendations to credit committees.
• Participate in meetings with Consumer & Retail industry executive-level management teams to strengthen understanding of their business and industry.

Finance Analyst – Billing and Revenue

Associate Director, Solutions Architect

Associate Solutions Architect

Director, Structured Finance – Investor Development

Senior Market Research Associate, Structured Finance - Investor Development

Financial Data Analyst, Banks

Senior Operations Associate, Ratings Business Analytics

Customer Success Manager

Senior Service Reliability Engineer

Senior Service Reliability Engineer

Associate Director, CRM Operations

Associate Director, CRM Operations

Associate Analyst – Global Islamic Finance

Senior Security Architect

Analyst, LATAM Corporates – Consumer & Retail