AI Enablement Associate
Fitch Group, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Update and maintain internal websites and portals with the latest AI initiatives, enhancements, and guidance.
- Draft clear, engaging communications (e.g., announcements, FAQs, how-to guides) to drive awareness and adoption of AI tools.
- Prepare periodic newsletters highlighting AI trends, use cases, best practices, and internal success stories.
- Research relevant content on AI usage for business workflows, including automation opportunities and productivity improvements.
- Track the latest AI trends, tools, and industry developments; synthesize findings into actionable insights for stakeholders.
- Design, prepare, and facilitate customized training sessions on AI and related tools for diverse user groups.
- Develop training materials and demos tailored to business functions and workflows.
- Gather feedback to continuously improve training effectiveness and user experience.
- Provide day-to-day operational support for internal AI chatbots, supporting business usage and adoption.
- Partner with technical teams to triage issues, track performance, and coordinate enhancements.
- Maintain documentation, runbooks, and knowledge bases for AI tools and processes.
- Coordinate user testing and pilots for new AI features or workflows; define test plans, collect feedback, and report results.
Requirements
- Familiarity with AI concepts and applications in business and financial workflows; a strong interest in staying current with AI trends.
- Understanding of and comfort working with financial content and analysis (e.g., financial statements, market commentary, models, KPI tracking); able to translate technical topics into practical guidance for financial analysts and business stakeholders.
- Strong written and verbal communication skills; able to translate technical topics into practical guidance.
- Excellent collaboration skills; proven team player comfortable working across functions (Product, Tech, Ops, Comms) and engaging with business users.
- Organized and detail-oriented; able to manage multiple priorities and meet deadlines.
- Experience preparing and delivering training (live sessions and self-serve materials) to non-technical audiences.
- Experience updating internal websites/portals and creating clear, user-friendly content.
- Operational support experience for digital tools or chatbots is a plus.
Benefits
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI conceptsAI applicationsfinancial analysisKPI trackingcontent creationtraining developmentuser testingdocumentationautomationproductivity improvements
Soft skills
written communicationverbal communicationcollaborationorganizational skillsdetail-orientedtime managementtraining deliveryuser experience improvementstakeholder engagementfeedback gathering