Streamline clients through consultation and strategic technology planning to maintain client profitability.
Expand existing relationships through initiative-taking engineer consulting and problem-solving to generate new revenue and grow the business.
Deliver Best in Class customer service to uphold raving fan culture.
Analyze, troubleshoot, and resolve complex technical problems both onsite and remote.
Provide technology consultation, leadership, and guidance to clients in multiple industries.
Develop technology roadmap based on business goals.
Manage, review, and oversee IT initiatives and special projects.
Manage and review ongoing client IT initiatives.
Design and prepare quotes for technology solutions, adhering to the client’s budget.
Install, configure, and maintain network elements, computer systems and other related equipment.
Document daily work through ConnectWise ticketing system.
Participate in the on-call rotation with team.
Provide desk engineering services.
Perform sales engineering by designing solutions and technology business plans for clients.
Perform vCIO tasks for assigned clients.
Perform other duties as assigned.

Requirements

Virtualization Technologies (VMWare, Hyper-V, Citrix, etc.)
Windows Server 2008, 2012, 2016 and 2019
Cloud Solutions (Azure, AWS)
Active Directory
Desktop support and user support
Windows Client Operating Systems (Window 7, 10)
PSA or RMM experience
Certifications: MCSA, MCP, A+, Network+, CCNA, Security+ VCP (recent certification or recertification)

Benefits

Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage)
Options include, PPO, HDHP, HMO and ACO
Multiple carrier options
FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options
$10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up)
Paid holidays
Paid time off
Paid sick leave
Flexible “hybrid” work environment
Retirement plan (401K)
Professional training & development opportunities