Manage and participate in monthly OS patching, primarily in Linux, Unix, and AIX
Support applications using JAVA (ability to read code, not develop), Unix, SQL, deployment utilities, and systems administration
Document technical manuals, playbooks, and coordinate inter-departmental activities
Manage the operations and monitoring of applications and infrastructure from development to production
Ensure all environments meet scalability and resiliency requirements
Support both customer-facing and internal applications
Monitor submitted tickets; assign, escalate, and communicate as required
Participate in rotating on-call support duties

Requirements

6+ years of experience supporting enterprise-level applications and their infrastructure
5+ years of experience patching Linux, Unix, or AIX operating systems
Bachelor's degree in a related field or an equivalent combination of education, military, and work experience
Experience with API architecture, java applications, and IBM Websphere
Experience troubleshooting issues by examining only log files
Understanding of network architecture for distributed systems
Working knowledge of SQL and procedural SQL
IBM’s Sterling File Gateway
IBM’s DevOpsDeploy deployment tool
Splunk, Dynatrace, Service Now, and Moogsoft
Experience with Windows Server 2022 operating system, Microsoft IIS, and .NET

Benefits

Maintain a healthy work-life balance with paid holidays
Generous time off policies, including Recharge & Refuel with no specific set limit for qualifying associates
Free counseling through our EAP
Competitive salaries
Fiserv 401(k) Savings Plan
Employee Stock Purchase Plan
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards
A variety of medical, dental, vision, life, and disability insurance options
A range of well-being resources through our Fuel Your Life program
Training, development, certification, and internal mobility opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LinuxUnixAIXJAVASQLAPI architectureIBM Webspherenetwork architectureprocedural SQLWindows Server 2022

Soft Skills

documentationcoordinationcommunicationtroubleshootingmonitoringcustomer supportinter-departmental collaborationon-call support

Certifications

Bachelor's degree