Partner Delivery and Business Development Manager
Fiserv
full-time
Posted on:
Location Type: Hybrid
Location: King of Prussia • Pennsylvania • United States
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About the role
- Lead the service management processes to ensure high-quality delivery and client satisfaction.
- Integration Station new partner support
- Production Support/ Existing Partner support
- Partner Activations/ Ops
- Introduction to integration station
- Various Partner support/ triage liaison with other support teams.
- Provide unparalleled white glove experience for our agent relationship and ISV
Requirements
- 2+ years of experience in incident and problem management
- 2+ years of experience in service delivery
- 3+ years of payments proven experience working with Agents/ISO/ISV and or Merchant Services in a customer facing role.
- Experience with both the business development and account management side of sales.
- Ability to travel 20%
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
incident managementproblem managementservice deliverypayments experiencecustomer facing rolebusiness developmentaccount management
Soft Skills
client satisfactionleadershipcommunicationinterpersonal skillsorganizational skills