
Operations Application Engineer
Fiserv
full-time
Posted on:
Location Type: Hybrid
Location: Omaha • New York • United States
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About the role
- Provide Premier Core application and operations support for Unisys and IBM i (iSeries/AS400) environments
- Build and maintain monitoring, alerting and telemetry to enable proactive detection and rapid resolution of incidents
- Lead incident response, perform root‑cause analysis and manage post‑mortem remediation to prevent recurrence
- Automate repetitive tasks and deployment workflows using scripting (Ansible, Bash, PowerShell), configuration management and CI/CD tooling to reduce toil and enable safe change
- Analyze performance and capacity trends, maintain runbooks and system documentation, and collaborate with development and infrastructure teams to design for reliability and operability
Requirements
- 3+ years in Premier Core, DevOps or IT Operations roles
- Hands‑on experience with 2+ enterprise monitoring/observability tools (e.g., Dynatrace, Splunk, ExtraHop, Prometheus, Grafana, Datadog)
- Proficiency in 2+ scripting/automation languages or tools (e.g., Ansible, Bash, PowerShell)
- Experience with 1+ major cloud platforms (AWS, Azure, GCP) and Kubernetes
- Working familiarity with ITIL practices and enterprise change management.
- Must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Premier CoreDevOpsIT OperationsscriptingAnsibleBashPowerShellmonitoringobservabilityKubernetes
Soft Skills
incident responseroot-cause analysiscollaborationproblem-solving