Serve as the primary liaison between business teams, integration developers, architects, QA, and external vendors.
Facilitate workshops, design sessions, and backlog grooming related to integration initiatives.
Communicate complex technical integration concepts in clear business terms and vice versa.
Partner with business stakeholders to understand end‑to‑end business processes and integration needs across multiple systems.
Elicit, analyze, and document functional and non‑functional requirements for system integrations, APIs, and middleware solutions.
Define integration use cases, data flows, message formats, validation rules, and exception handling.
Ensure requirements align with enterprise integration standards, architectural principles, and security guidelines.
Collaborate with integration architects and developers on solutions using middleware platforms (e.g., iPaaS, ESB, message brokers).
Define REST API requirements including endpoints, payloads, error handling, authentication, and performance expectations.
Support API lifecycle activities such as versioning, backwards compatibility, and deprecation strategies.
Participate in API and integration design reviews to ensure business requirements are fully met.
Support agile or hybrid delivery teams by maintaining user stories, acceptance criteria, and integration test scenarios.
Assist with integration testing, data validation, and defect triage.
Support deployment readiness, post‑implementation validation, and continuous improvement efforts.

Requirements

6+ years of experience as a Business Analyst, with significant focus on system integrations.
Proven experience working with middleware platforms and RESTful APIs.
Strong understanding of integration concepts such as synchronous vs. asynchronous messaging, data transformation, and error handling.
Experience authoring API/interface requirements, data mappings, and sequence or flow diagrams.
Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Azure DevOps).

Benefits

Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

system integrationsmiddleware platformsRESTful APIsdata transformationerror handlingAPI/interface requirementsdata mappingssequence diagramsflow diagramsintegration testing

Soft Skills

communicationcollaborationfacilitationanalysisdocumentationproblem-solvingstakeholder engagementrequirements elicitationuser story maintenancecontinuous improvement