Fiserv

Quality Engineer

Fiserv

full-time

Posted on:

Location Type: Office

Location: Omaha • New York • United States

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About the role

  • Lead transformation initiatives including implementation of Lean and Six Sigma methodologies at scale, designing and deploying quality plans, control plans, and process standards that enable world class manufacturing performance and consistent regulatory compliance across operations.
  • Drive enterprise level quality and process transformation, leading complex root cause analysis and corrective and preventive actions (CAPA) using FMEA, 8D, VSM, and more advanced problem solving to eliminate systemic issues and transform end to end business processes—both within manufacturing and across supporting functions.
  • Apply advanced statistical and analytical methods to enable continuous improvement, leveraging SPC, MSA, and statistical tools such as Minitab to reduce variation, improve process capability, and deliver sustainable, data driven performance improvement across value streams.
  • Serve as a Lean and Six Sigma change leader and educator, coaching, mentoring, and teaching teams at all levels to apply continuous improvement principles, build problem solving capability, and embed a culture of operational excellence that supports a world class manufacturing environment.
  • Partner cross functionally to embed quality beyond the factory floor, collaborating with manufacturing, engineering, supply chain, and business partners to implement improvements, support new product introductions, reduce waste and variability, and extend quality transformation into non manufacturing and enterprise processes.
  • Lead quality governance and system maturity, planning and executing internal and supplier audits, managing nonconformances and supplier corrective actions, and ensuring quality systems, documentation, and controls support long term business transformation and risk reduction.

Requirements

  • 5+ years of experience in manufacturing quality engineering in electronics, medical device, automotive, pharmaceutical, or precision manufacturing environments using statistical methods and root cause analysis to improve process capability.
  • Experience applying statistical methods and tools, including statistical process control (SPC) and measurement system analysis (MSA), and performing data analysis using Minitab or similar statistical software.
  • Demonstrated ability to conduct Failure Mode and Effects Analysis (FMEA), develop and manage corrective and preventive actions (CAPA), and lead large scale continuous improvement events (Kaizen, GEMBA).
  • Bachelor's degree or higher in Engineering, Manufacturing, Quality, or a related field, or equivalent combination of education, related experience and/or military experience.
Benefits
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental, caregiver, and military leave.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Lean methodologiesSix Sigma methodologiesroot cause analysiscorrective and preventive actions (CAPA)Failure Mode and Effects Analysis (FMEA)statistical process control (SPC)measurement system analysis (MSA)data analysiscontinuous improvementprocess capability
Soft Skills
coachingmentoringteachingcollaborationproblem solvingleadershipcommunicationorganizational skillscross-functional partnershipcultural change management