Fiserv

Product Delivery Manager

Fiserv

full-time

Posted on:

Location Type: Office

Location: Alpharetta • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Support large, cross-functional initiatives to enable Carat global acquiring capabilities for Fortune 1000 global omnichannel clients, including geographic expansion, payment value-added services, and client experience enhancements.
  • Work with the global product organization to discover and define requirements from across multiple geographies (e.g., North America, Latin America, Europe, Asia-Pacific).
  • Interact with cross-functional teams around the globe.
  • Ensures the delivery of an end-to-end experience for the product, including integration, boarding, processing, billing, reporting, and servicing.
  • Support client interactions for key initiatives, as required.
  • Effectively communicates progress against initiatives, outlines solutions/recommendations to challenges, and helps to educate senior stakeholders on key decisions to be taken.
  • Deliver ongoing management reporting on initiative progress.
  • Drive the resolution of issues including problem identification, root cause analysis, issue resolution and client communication.
  • Drive management decision-making with data-driven analytics.

Requirements

  • 3 – 6 years of experience in Product or Program Management.
  • Experience delivering product features and capabilities, especially in the payments industry.
  • Prior experience in the payments industry, especially merchant acquiring.
  • Experience working with medium to large corporations as clients.
  • Experience with Confluence, Jira, or other similar tools.
  • Strong skills using Microsoft Office products, including Excel, PowerPoint, SharePoint.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementprogram managementdata-driven analyticsroot cause analysisissue resolution
Soft Skills
communicationproblem identificationstakeholder educationcross-functional collaboration