Fiserv

Product Manager – Credit Card Portfolios

Fiserv

full-time

Posted on:

Location Type: Hybrid

Location: Berkeley HeightsNew JerseyNew YorkUnited States

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Salary

💰 $136,000 - $225,600 per year

Job Level

Tech Stack

About the role

  • Own day-to-day management of assigned credit card products, responding to operational, sales, vendor, and client inquiries.
  • Define, prioritize, and deliver product enhancements and maintenance, including regulatory and compliance changes.
  • Partner with Technology and Implementation to plan, scope, and launch initiatives on time and within quality expectations.
  • Maintain product documentation, feature definitions, pricing, positioning, and go-to-market inputs.
  • Manage product financials by monitoring revenue, costs, margins, and key performance indicators (KPIs); build forecasts, pricing analyses, and business cases.
  • Analyze client and portfolio data to produce clear insights and recommendations; support Sales in client meetings and portfolio optimization discussions.
  • Coordinate third-party vendors (processors, networks, fraud, rewards, servicing, technology) on roadmaps, issues, and service-level performance in partnership with Sourcing, Legal, and Risk.
  • Analyze client and portfolio data to identify trends, risks, and growth opportunities.
  • Translate complex client data into clear insights, recommendations, and actionable strategies.
  • Participate in customer meetings and presentations to support data‑driven decision‑making and long‑term portfolio growth.
  • Serve as a key product contact for third‑party vendors supporting credit card products (e.g., processors, networks, fraud, rewards, servicing, or technology providers).

Requirements

  • 8+ years of experience in product management for credit card or payments products for issuer portfolios
  • 8+ years of experience managing product financials, including forecasting, pricing, and profit and loss (P&L) performance for consumer credit card offerings
  • 8+ years of experience working cross-functionally with Sales, Technology, Implementation, Legal, Compliance, Risk, and external vendors in a regulated environment
  • Proficiency analyzing portfolio data and key performance indicators (KPIs) and translating insights into recommendations using SQL and a data visualization tool (e.g., Tableau or Power BI)
  • Ability to create clear, concise client and executive presentations and communicate with both technical and non-technical audiences
  • Bachelor's degree or higher in Business, Finance, Marketing, Information Systems, or a related field or equivalent combination of education, related experience and/or military experience
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off (PTO)
  • Flexible work arrangements
  • Professional development opportunities
  • Annual incentive opportunity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementfinancial analysisforecastingpricing analysisprofit and loss (P&L)data analysisSQLdata visualizationTableauPower BI
Soft Skills
communicationpresentation skillscross-functional collaborationanalytical thinkingclient engagementstrategic thinkingproblem-solvinginsight generationorganizational skillstime management