Business Analyst

• Work with client and internal stakeholders to define Target Operating Models, Engagement Scope and the end-to-end Solution for business as usual client engagements
• Capture client requirements, and transform them into configuration and product requirements specification
• Identify major gaps, issues and new product or capability implementations and work with Solution Lead / Solution Director and Technical Solution Architect on resolution
• Support delivery process as SME and primary point of contact for the solution during delivery test and deployment phases
• Follow agreed engagement model and solution design methodology and responsible for initial internal quality standards for all deliverables
• Report and escalate to Solution Lead / Solution Director for wider solution context (as applicable)

Senior Business Analyst

Incident Management Analyst

Technology Risk Remediation Business Analyst, Assistant Vice President

Senior Business Analyst, WDX Customer Solutions