FiscalNote

Senior Account Manager, Enterprise

FiscalNote

full-time

Posted on:

Location Type: Hybrid

Location: Washington, DC • District of Columbia • Washington • United States

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Salary

💰 $80,000 - $94,000 per year

Job Level

Senior

About the role

  • Manage high value, strategic client relationships focused on growing existing business and ensuring high retention rates
  • Achieve new business growth targets through up-sell/cross-sell opportunities with existing clients
  • Be responsible for all aspects of renewals and deliver results against monthly, quarterly and yearly forecast objective
  • Lead and manage the renewal process
  • Meet with existing accounts and conduct needs and business impact analysis of current product portfolio
  • Manage and lead pricing negotiations for renewals and up-sells
  • Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
  • Facilitate the transition of a client’s existing workflow into the PolicyNote platform
  • Provide accurate weekly forecast reports
  • Actively collaborate with Product and Marketing teams
  • Intelligently engage in conversation regarding the legislative and regulatory processes
  • Travel to on-site client locations on occasion (-25%)
  • Actively and regularly attend industry events

Requirements

  • 5+ years of professional sales and field account management experience in government and/or technology with a proven track record of meeting sales & renewal and retention goals
  • Experience working in an account management/client success capacity with a SaaS product
  • High-performance record of sales and retention
  • Ability to successfully lead in-person meetings/demos with C-Suite level executives
  • Strong written and verbal communication abilities, as well as exceptional time & organizational skills
  • A Bachelor’s Degree or equivalent experience
  • Proficiency with Salesforce strongly preferred
Benefits
  • Competitive salaries
  • Retirement accounts
  • Equity packages
  • Comprehensive benefits packages
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsalesrenewal processbusiness impact analysispricing negotiationsforecast reportingSaaS
Soft Skills
client relationship managementnegotiationcommunicationorganizational skillstime managementleadership