FIS

Senior Product Technical Support Analyst

FIS

full-time

Posted on:

Location Type: Hybrid

Location: Florida • Wisconsin • United States

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Job Level

Senior

About the role

  • Handle customer inquiries and various debit card related issues.
  • Provide in-depth support and research of client debit card issues.
  • Troubleshoot problems with debit transactions, applications, reporting, etc. and recommend corrective action.

Requirements

  • Prior back-office banking experience preferred
  • Strong analytical, organizational and time management skills
  • Proficient in Microsoft applications
  • The ability to work independently
  • You are an excellent communicator and strong problem solver
Benefits
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
analytical skillsorganizational skillstime management skillscommunication skillsproblem solving