FirstEnergy

HR Application Configuration Analyst

FirstEnergy

full-time

Posted on:

Location Type: Hybrid

Location: Akron • Ohio • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

CloudOracleSOAPSQL

About the role

  • Responsible for the technical design, development and support of the Empower solution (Oracle Human Capital Management [HCM]) and related HR technologies.
  • Focus on building and maintaining configurations, customizations, integrations and reports to support key HR business processes.
  • Partner with HR, IT and other business units to deliver secure, efficient and scalable solutions aligned with Oracle HCM Cloud best practices and FirstEnergy’s HR technology strategy.
  • Participate in full lifecycle implementations, supports data conversions and analytics initiatives, and provides training and documentation to ensure adoption across HR teams.
  • Design, develop, test and deploy technical components in Oracle HCM Fusion, including Fast Formulas, HCM Extracts, BI Publisher reports and OTBI dashboards.
  • Configure and maintain security roles, privileges and duty roles in line with segregation‑of‑duties and SOX requirements.
  • Build and maintain interfaces and integrations between Oracle HCM and external/internal systems.
  • Support development of extensions using Oracle Visual Builder Cloud Service (VBCS) and other platform tools where applicable.
  • Provide Tier‑3 technical support for the HR Help Desk, resolving system issues requiring advanced troubleshooting of configurations, integrations and performance.
  • Conduct regression testing and mitigate impact on custom code.
  • Train HR and IT stakeholders on new functionalities, self‑service reporting and best practices; provide cross‑training and mentor junior developers to ensure long‑term sustainability of the HR technology platform.

Requirements

  • Bachelor's or associate degree in Business Administration, Computer Science, Computer/Management Information Systems with 4 years of related experience. In lieu of a degree, a minimum of 6 years’ related experience required.
  • Related experience includes, but not limited to:
  • Providing IT hardware or software support services;
  • Administering, configuring, or developing applications;
  • Experience with database query processes and tools such as QlikView, TOAD or MS Access.
  • Experience in at least one full lifecycle Oracle HCM Cloud implementations is highly desirable.
  • Hands‑on development experience with Oracle HCM Fusion Cloud modules (Core HR, Payroll, Absence, Benefits, Talent, Compensation, Recruiting) and related tools.
  • Proficiency in Fast Formulas, HCM Extracts, BI Publisher, OTBI, HDL/HSDL, FBDI and spreadsheet loaders; advanced SQL/PL‑SQL skills for data analysis and backend troubleshooting.
  • Experience with Oracle Integration Cloud (OIC) for building, monitoring and troubleshooting integrations; strong knowledge of REST/SOAP APIs, web services, SFTP setup and security protocols.
  • Experience designing dashboards and KPIs using Oracle Analytics Cloud (OAC) and OTBI; ability to translate business metrics into actionable reports.
  • Strong understanding of Oracle HCM Cloud security concepts, including role‑based access control, duty roles, data security and SOX/compliance requirements.
  • Demonstrated ability to translate business requirements into scalable technical solutions and to document those solutions through requirements, design specs and test scripts.
  • Experience with project management and Agile/Scrum development practices, including code version control (e.g., Git), code review and change‑management processes.
  • Strong problem‑solving skills and ability to work on multiple concurrent projects; willingness to learn new technologies and adapt quickly to change.
  • Excellent communication and interpersonal skills, with the ability to train and mentor peers and communicate complex technical concepts to non‑technical HR stakeholders.
  • Oracle HCM Cloud certification or related certifications are preferred.
Benefits
  • competitive pay plus incentive compensation
  • a company-sponsored pension plan
  • 401(k) savings plan with matching employer contribution
  • a choice of medical, prescription drug, dental, vision, and life insurance programs
  • skills development training with tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Oracle HCMOracle HCM FusionFast FormulasHCM ExtractsBI PublisherOTBISQLPL-SQLOracle Integration CloudOracle Analytics Cloud
Soft skills
problem-solvingcommunicationinterpersonalmentoringtrainingadaptabilityproject managementdocumentationcollaborationanalytical thinking
Certifications
Oracle HCM Cloud certification
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