First Supply LLC

Inside Sales Representative – Food Services

First Supply LLC

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Pennsylvania • United States

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About the role

  • Support regional sales teams through customer account management, order processing, and daily sales activities
  • Act as a primary customer contact for order-related inquiries, issue resolution, and follow-up
  • Provide accurate product, pricing, availability, and delivery information to customers
  • Recommend products or alternatives based on customer needs, availability, and promotions
  • Enter, review, and manage customer orders accurately, including pricing, quantities, and delivery details
  • Maintain customer account information and assist with credits, corrections, and adjustments
  • Coordinate with internal teams, including Purchasing, Operations, and Logistics, to support timely and accurate order fulfillment
  • Assist with lead qualification, reporting, and regional sales initiatives
  • Use Excel and internal systems to support reporting, tracking, and account management
  • Organize and prioritize daily work to manage multiple requests and deadlines effectively
  • Collaborate with outside sales representatives and internal departments to resolve service issues
  • Support special projects and team initiatives

Requirements

  • High School Diploma or equivalent
  • 2+ years of customer service, sales support, or account coordination experience
  • Strong written and verbal communication skills with a high level of accuracy and attention to detail
  • Comfortable working across multiple systems and tools simultaneously in a fast-paced environment
  • Working knowledge of Excel or similar reporting tools
  • Strong organizational and time management skills with the ability to prioritize competing requests
  • Capable of embracing new technology
  • College degree or equivalent professional experience (desired)
  • Culinary or food industry experience (desired)
  • Experience working with chefs, restaurants, or hospitality-driven accounts (desired)
  • Familiarity with CRM or order management systems (desired)
  • Previous inside sales, sales support, or account coordination experience (desired)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer account managementorder processingsales supportlead qualificationreportingdata entrypricing managementissue resolutionorder fulfillmentattention to detail
Soft Skills
communication skillsorganizational skillstime managementprioritizationcollaborationproblem-solvingadaptabilitycustomer service
Certifications
High School DiplomaCollege degree or equivalent professional experience