First Supply LLC

Account Executive

• Cultivate new business opportunities through networking, consultative sales approaches, and a deep understanding of customer needs.
• Manage and expand existing accounts by building trust and providing creative, customized product solutions.
• Collaborate with chefs, restaurant owners, and other stakeholders to exceed their expectations, understanding their unique requirements and business goals.
• Represent and promote premium seafood, humanely raised meat, poultry, game, and gourmet products (cheese, chocolate, etc.).
• Stay abreast of industry trends, customer preferences, and market dynamics to provide informed recommendations and drive sales.
• Partner with Product, Category, Purchasing and Operations teams to align inventory levels with customer demands, ensuring timely deliveries.
• Develop and execute strategic sales plans to meet and exceed performance targets.
• Prepare compelling proposals, maintain detailed sales records, and report progress against goals.
• Act as a trusted consultant to clients, address inquiries and resolving issues with urgency and precision.
• Work closely with senior staff and Sales Director to develop competitive pricing strategies tailored to customer needs.

Sales Consultant

• Assist assigned sales representatives in their daily outbound calls and in building customer relations
• Run daily reports for the sales region
• Interact with customers to resolve issues and concerns
• Receive and enter customer orders into the system
• Setup and maintain customer files in the system
• Issue customer credits
• Provide accurate information regarding the availability of in-stock items
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
• Increase sales and average order size using cross-selling, up-selling, add-on sales and offering promotional sale items
• Recommend alternate products based on cost, availability or specifications
• Assist in the coordination of emergency deliveries
• Notify customers of changes in product availability and policy changes
• Notify the Purchasing Department of special or unusual orders
• Monitor scheduled shipment dates to ensure timely delivery
• Respond to customers’ phone requests and address customer issues in a timely and proactive manner to ensure overall customer satisfaction
• Qualify leads and set up appointments for Regional Sales Managers
• Actively participate in the execution of team initiatives
• Take on special projects as assigned by Regional Sales Director and Inside Sales Director

Sales Consultant

Inside Sales Representative