Lead Clinical Specialist, CRM
Abbott
Sales & Client Success Trainer
First Stop Health
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- The Sales & Client Success Trainer will own, design, and deliver scalable onboarding and ongoing enablement for our Sales and Customer Success teams.
- As a senior individual contributor, this role is ideal for an experienced educator passionate about coaching, curriculum, and GTM performance enablement.
- You’ll be part of the Solutions Consulting team, reporting initially to the VP of Solutions Consulting.
- Key Responsibilities: Onboarding & Curriculum Design
- Build and maintain repeatable onboarding programs for Directors of Sales and Customer Success team members
- Create modular, role-specific training materials for live and asynchronous learning
- Ongoing Training & Field Enablement
- Design and deliver training across key themes: Salespersonship, Client Engagement, Product Fluency, and Strategic Selling
- Run pitch practices, mock scenarios, QBR prep, and refreshers for ongoing skill development
- Performance Analysis & Optimization
- Partner with RevOps to analyze ramp time, attainment, and pipeline health to inform training priorities
- Establish quarterly training cadences across Sales and CS tied to product, process, and performance
- Cross-Functional Collaboration
- Serve as a bridge between Sales, CS, Marketing, Product, and RevOps to ensure unified GTM readiness
- Support strategic enablement initiatives that increase quota attainment and team confidence
Requirements
- Bachelor's degree required
- 10+ years in B2B sales, sales training, enablement, or solutions consulting
- Demonstrated ownership of onboarding and ongoing development programs for quota-carrying teams
- Experience training both Sales (new business) and CS (retention and upsell) teams
- Familiarity with GTM tech stack including Salesforce, Gong, and Highspot
- Healthcare or employer benefits background preferred
- Experience in PE-backed or high-growth environments is a plus
- Exceptional facilitation and content creation skills (live and async)
- Strong understanding of consultative selling, choice architecture, and sales psychology
- Fluency in enablement best practices and adult learning principles
- Ability to build scalable training systems and track performance impact
