Senior Technical Product Manager, Healthcare
Nextiva
Cloud
Principal Product Manager, Virtual Primary Care
First Stop Health
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead the strategy, roadmap, and evolution of the Virtual Primary Care (VPC) product
- Craft and champion the vision for VPC, delivering technology that delights patients and providers
- Coordinate Primary Care’s intersection with Urgent Care and Mental Health care verticals
- Lead roadmap development and prioritize investments to achieve measurable business outcomes
- Serve as senior product leader and subject matter expert within Product & Technology organization; mentor product managers and partner with executive leadership
- Partner closely with Engineering, Product Design, Clinical, Operations, Marketing, and Senior Leadership
- Own the P&L of the Virtual Primary Care product offering in partnership with Operations
- Represent the product in executive discussions, client meetings, and industry forums
- Collaborate with Clinical team and providers to design and deliver tooling supporting clinical workflows and measurable patient outcomes
- Lead evaluation and strategy for EHR partnerships and technical integrations
- Translate strategy into clear product requirements and work with engineering/design to deliver solutions
- Ensure timely execution of initiatives, manage tradeoffs across scope/resources/business objectives, and optimize systems for scale
- Conduct ongoing user discovery and research; manage and distill user insights from Heap, PowerBI, and DataDog
- Identify opportunities to expand capabilities, improve care quality, and differentiate offering in market
Requirements
- Advanced degree preferred
- 7-10+ years in clinical product, with senior subject matter expertise in the virtual healthcare space
- Experience in virtual care, primary care, telehealth, and/or care delivery models strongly preferred
- Robust clinical background building clinical products at scale
- Proven success leading complex, cross-functional product initiatives from strategy to launch and iterative evolution
- Depth of expertise in Electronic Health Record (EHR) systems and technical integrations
- Track record of building ecosystems of integrated tooling, connecting third-party technology with homegrown systems
- Intuitive familiarity with regulatory environment including HIPAA, provider licensing, and security standards for patient privacy and safety
- Familiarity and fluency with AI applications in a healthcare setting
- Technical fluency and credibility partnering closely with Engineering; ability to evaluate technical solution designs and probe risks/tradeoffs
- Deep user empathy and expert bridge-builder across cross-functional teams
- Exceptional communication and storytelling skills; experience presenting to customers and executives
- Strong expertise in user and market research strategies, design thinking, and human-centered design
