Solution Engineer – Data Center Services
First Quality
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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About the role
- Primary responsibility is the delivery of approved projects and associated solutions.
- Works closely with Solution Architects to create functional specifications, and low-level technical designs.
- Delivers high quality infrastructure and services to the business which meet desired requirements both on time and up to standards.
- Creates test plans, test scripts, and executes to ensure the services operate as expected.
- Partners with the Information Security Team to ensure the security posture of their solutions meets industry standards and aligns with First Quality best practices.
- Develops all the required technical documentation, drawings, and release notes content at time of delivery to be provided to Operations Team for ongoing support.
- Also helps develop operational procedures documents for the Support and Operations Teams to follow.
- Assists with project planning and scheduling and managing of projects.
- Delivers effective communications both written and verbal.
- Attends customer / internal customer facing meetings as required to properly gather requirements and understand the business need.
- Ensures adherence to IT Architecture principles and guidelines.
- Acts as a Level 3 escalation for support activities.
- Updates job knowledge by attending educational opportunities and training events.
Requirements
- Minimum 7-10+ years of IT Infrastructure experience.
- Knowledge and experience in Data Center and Server Infrastructure - Data Center operations and maintenance, Server Hardware, HCI Server Solutions – (such as Dell VxRail, HPE Greenlake, Cisco UCS)
- Strong Virtualization Infrastructure Experience: (such as VMware / vCloud Foundation, Microsoft Hyper-V, Nutanix AHV/Prism)
- Understanding of Enterprise Backup Systems and data protection platforms.
- Experience with Active Directory including User/Group/Computer Management, Domain Services Group Policy, DNS, DHCP and Authentication.
- Windows Server OS – 2016 to 2025
- Experience with Linux Server Build and Management (Red Hat or Ubuntu).
- Scripting capabilities for Infrastructure data gathering and remediations– PowerShell and VMware PowerCLI preferred.
- JSON, YAML and Terraform knowledge a plus.
- Has a strong focus on security when designing or engineering solutions for Infrastructure
- Experience evaluating products and solutions for procurement.
- Familiar with a variety of Information Technology concepts, practices, and procedures including server security hardening both on premise and in the cloud.
- Strong problem solving and decision-making skills with excellent written and verbal communications skills.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Able to overcome obstacles and get things done in a fast-paced environment.
- Experience in ITSM Change and Configuration Management required.
- Experience in Manufacturing Environments is a plus but not required.
Benefits
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT InfrastructureData Center operationsServer HardwareHCI Server SolutionsVirtualization InfrastructureActive DirectoryWindows Server OSLinux Server BuildScriptingITSM Change and Configuration Management
Soft Skills
problem solvingdecision-makingwritten communicationverbal communicationproject planningtime managementcollaborationcustomer engagementadaptabilityattention to detail