Deposit Systems & Conversion Analyst
First Merchants Corporation
full-time
Posted on:
Location Type: Remote
Location: Florida • Kansas • United States
Visit company websiteExplore more
About the role
- Provide support of assigned core banking application system by troubleshooting technical assistance requests received through internal ticketing system in accordance with SLA standards.
- Perform core banking system parameter changes while following Change Management and/or SOX standards.
- Design and test new and existing product parameters, system functionality and/or configuration, and notices/letters and statements.
- Assist in monitoring application updates and new releases from vendors, ensuring custom programming remains intact.
- Review and understand vendor client bulletins and release updates.
- Complete system and regression testing and support user testing, to deliver high quality release package implementation.
- Coordinate, conduct, and/or participate in regular meetings to communicate and provide proper interpretation of system changes and/or configurations, including changes in policy and procedure, ensuring changes comply with applicable regulatory requirements.
- Assist in troubleshooting application and user issues in core banking system, reaching out to application vendor as needed for resolution.
- Document, report, and resolve system failures.
- Create and participate in event assessments involving assigned core banking applications.
- Use application system data through SQL or application system query as requested through information request, projects, audits, etc. to fulfill any custom reporting needs not directly available through the core banking system.
- Build, create and execute extract files from core banking system data for third party vendor requests.
- Participate in projects to help define system scope and objectives through research and understanding of core banking system while considering system or operational limitations to achieve desired outcome.
- Develop testing strategies and execute test plan to mitigate deployment risk.
- Identify issues and escalate/manage resolution as required.
- Recommend preferred solutions.
- Create automation using Nintex bots.
- Complete system and regression testing and support user testing to deliver high quality, fully automated bot.
- Gather and assess requirements for software utilization through data analysis, core parameter review and completion of questionnaires.
- Create core data field mapping and transaction workflow documents to form the technical specifications for the integration to be shared with vendors and programmers, and others as appropriate to ensure successful conversion.
Requirements
- High School Diploma or equivalent (HSE/GED)
- A minimum of three (3) years of deposit or loan servicing, operations, line of business or similar experience in the financial services industry.
- Bachelor’s degree in computer science, information systems or related field of study (would be a plus).
- Similar experience supporting core Deposit or loan servicing systems (FIS, Fiserv, CSI, Jack Henry, etc.).
- Commercial bank operations and servicing experience supporting FIS Horizon Deposit or Loan system (would be a plus).
- Working knowledge of SQL or other reporting technology (would be a plus).
- Experience creating and supporting RPA automation (would be a plus).
Benefits
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLRPA automationsystem testingregression testingdata analysiscore banking system supportparameter changescustom reportingextract files creationtechnical specifications documentation
Soft skills
troubleshootingcommunicationproblem-solvingcollaborationdocumentationrequirement gatheringproject participationchange managementissue escalationrecommendation
Certifications
High School Diploma or equivalentBachelor’s degree in computer scienceBachelor’s degree in information systems