
Manager, Credit Program Management
First Help Financial
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
Visit company websiteExplore more
Salary
💰 $130,000 per year
About the role
- Support the development and enhancement of next-generation credit programs, including market segment identification, competitor analysis, credit rule design, and integration of analytic models and scorecards.
- Partner closely with Technology and Data teams to support implementation of AI automation, APIs, and credit decisioning tools.
- Translate business needs into clear business requirements and contribute to project plans, timelines, and delivery milestones.
- Collaborate with operational departments (Sales, Credit, Funding, Servicing, and others) to improve program performance and customer outcomes.
- Manage and execute program initiatives from concept through launch, ensuring alignment with business objectives.
- Manage and execute decision rule engine.
- Monitor program performance using data and analytics; recommend optimizations based on results and risk trends.
- Contribute to credit policy, guidelines, and decision management frameworks across lending products.
- Prepare materials and present updates on program performance, risks, and initiatives to leadership.
- Coordinate with internal stakeholders to ensure effective communication, issue resolution, and on-time delivery of projects.
- Mentor junior team members or analysts as needed and contribute to a collaborative team culture.
Requirements
- 4+ years of experience in credit program development and management, credit rule creations and implementations using advanced analytic models and technologies.
- 5+ years of experience in auto finance or other finance services/ Fintech industries. Preferred experience in non-prime space.
- Experience working closely with engineering and data teams and confidently “speak the language” of technology to support real-world system implementations.
- Proficiency in understanding and interpreting advanced analytics, ML models, and technology usage for program management.
- 2+ years of coding and/or scripting experience in SQL and Python to analyze data or support model and strategy development.
- Experience in managing decision rule engine preferred.
- Experience gathering competitor intelligence and contributing to credit risk policy and program design.
- Strong oral and written communication skills, with experience presenting to senior management.
- Highly organized with strong attention to detail and execution discipline.
- Project Management Professional (PMP)® certification is preferred.
Benefits
- Generous salaries
- Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
- Paid vacation
- 401(k) match
- Tuition reimbursement
- Social activities
- Monthly lunches
- Robust employee recognition
- Talent development program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit program developmentcredit rule designadvanced analyticsmachine learning modelsSQLPythondecision rule enginedata analysisprogram managementcompetitor analysis
Soft Skills
communication skillsorganizational skillsattention to detailexecution disciplinementoringcollaborationproblem-solvingpresentation skillsstakeholder managementproject management
Certifications
Project Management Professional (PMP)