Associate, People Operations
First Help Financial
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $24 per hour
About the role
- Serve as a point of contact for employees regarding HR‑related questions and issues.
- Foster a positive employee experience by resolving issues promptly and effectively.
- Support the development and delivery of employee engagement initiatives.
- Co‑lead weekly new‑hire orientation sessions with the People Operations team.
- Conduct exit interviews with departing employees and document feedback.
- Assist with socialization and engagement programs owned by the HR department.
- Support management training programs and coordinate logistics for company‑wide events.
- Serve as the primary contact for various HR systems, including the HRIS, rewards and recognition platform, learning management system, and company travel system.
- Manage relationships with employee engagement vendors and assist with due diligence and vendor selection processes.
- Generate basic HRIS reports and help maintain accurate data across systems.
- Assist in implementing and delivering training across multiple HR and professional topics.
- Act as a point of contact for the learning management system (Juno Journey).
- Support the monitoring and evaluation of training program effectiveness.
- Communicate and help administer HR policies and procedures.
- Maintain accurate and up‑to‑date employee records.
- Conduct audits of HR processes, systems, and documentation to ensure compliance with federal, state, and internal requirements.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 3 years of experience in HR or a related function.
- Strong understanding of foundational HR principles and best practices.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Excel.
- Strong organizational and time‑management skills, with attention to detail.
- Ability to handle sensitive and confidential information with integrity and professionalism.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISlearning management systememployee engagement initiativestraining program evaluationHR reportingauditing HR processesdata managementvendor selectionemployee records managementconfidential information handling
Soft Skills
communication skillsorganizational skillstime-management skillsattention to detailproblem-solvinginterpersonal skillsintegrityprofessionalismconflict resolutionteam collaboration
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business Administrationrelated field degree