First Book

Manager, Strategic Alliances

First Book

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • Washington • United States

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Salary

💰 $62,000 - $68,000 per year

About the role

  • Maintain partner retention in alignment with organizational benchmarks and identify qualified expansion opportunities each quarter, documented in CRM and internal reporting systems.
  • Lead assigned partnership campaigns and initiatives, ensuring delivery on schedule, within approved budgets, and in accordance with documented scopes of work and cross‑functional timelines.
  • Demonstrate increasing ownership of larger and more complex partnerships over time, reflected in expanded portfolio scope and documented leadership development progress.
  • Independently manage campaign workstreams, ensuring deliverables remain on track while proactively escalating risks, blockers, and strategic opportunities to senior leadership.
  • Maintain accurate and complete Salesforce records by logging into all partner interactions within 48 business hours and submitting weekly pipeline updates in accordance with established reporting cadence.
  • Develop and submit data‑driven partner impact reports by required deadlines, using standardized templates and validated data sources.
  • Coordinate cross‑functional deliverables in alignment with agreed timelines and service‑level agreements (SLAs), ensuring stakeholders receive required materials and updates within established turnaround standards.
  • Produce quarterly analyses of philanthropic, CSR, and cause‑marketing trends, identifying relevant implications and opportunities for the partner portfolio.
  • Conduct monthly reviews of partner business developments and document recommendations related to renewals, expansions, or adjustments to engagement strategies.
  • Perform other duties as assigned, consistent with business needs and role scope.

Requirements

  • Demonstrated professional experience in partnership management, account management, fundraising, business development, or a related client-facing role.
  • Proven ability to manage external partner relationships, including retention and expansion activities.
  • Experience leading or supporting cross-functional campaigns or initiatives with accountability for timelines, deliverables, and coordination.
  • Proficiency using Salesforce or a comparable CRM system to track partner activity, manage pipelines, and maintain accurate records.
  • Demonstrated experience developing data-driven reports and executive-level summaries.
  • Strong organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
  • Demonstrated ability to work independently, exercise sound judgment, and appropriately escalate strategic risks or issues.
  • Strong written and verbal communication skills with the ability to engage stakeholders professionally.
  • Ability to analyze philanthropic, CSR, and cause-marketing trends and translate insights into actionable recommendations.
  • Experience coordinating with internal stakeholders across departments to meet service-level agreements and project timelines.
Benefits
  • Eligibility for medical and dental insurance coverage, in accordance with plan terms.
  • Life Insurance and Accidental Death and Dismemberment (AD&D) coverage, subject to plan provisions.
  • Paid vacation leave, accrued in accordance with organizational policy.
  • Paid sick leave, provided in compliance with applicable federal, state, and local laws.
  • Up to twelve (12) paid holidays annually, subject to organizational schedule and business needs.
  • Eligibility to participate in the organization’s 401(k) retirement plan, including employer matching contributions, in accordance with plan documents.
  • Eligibility for an employer-provided parking stipend, subject to program guidelines and business needs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partnership managementaccount managementbusiness developmentdata-driven reportingSalesforceCRM systemspipeline managementproject coordinationanalytical skillstime management
Soft Skills
organizational skillsindependent worksound judgmentcommunication skillsstakeholder engagementproblem-solvingleadership developmentrisk managementmulti-taskingdeadline management