First Book

Revenue Operations

• Develop and execute an integrated, enterprise‑wide revenue strategy that meets and exceeds annual and multi‑year revenue goals.
• Align all revenue channels—philanthropy, grants, corporate partnerships, and earned income—with mission‑driven priorities and organizational growth plans.
• Lead and expand major gifts, annual giving, corporate sponsorships, foundation grants, and government funding portfolios.
• Strengthen donor pipeline development, stewardship, and retention strategies to deepen long‑term engagement.
• Identify, evaluate, and scale earned income opportunities that advance First Book’s mission and financial sustainability.
• Cultivate strategic collaborations with corporations, associations, and community partners to broaden reach and impact.
• Build, mentor, and manage a high‑performing revenue and development team.
• Establish clear performance expectations, KPIs, accountability systems, and professional development pathways.
• Oversee marketing strategies that directly support revenue generation, including fundraising campaigns, partnership visibility, and program growth.
• Ensure consistent branding, messaging, and storytelling across all channels to strengthen donor acquisition, retention, and trust.
• Monitor revenue dashboards and performance indicators to track progress and identify opportunities.
• Provide regular, data‑driven updates to the Executive Team and Board on revenue trends, risks, and strategic recommendations.
• Ensure all fundraising, grant, and income‑generating activities adhere to legal, ethical, and nonprofit best practices.
• Maintain strong internal controls and compliance with regulatory requirements.

Chief Revenue Officer

Financial Planning and Analysis

• Prepare and analyze monthly, quarterly, and annual internal financial reports across revenue, inventory, and program operations.
• Support month-end close activities, including preparation of journal entries, reconciliations, and reporting schedules.
• Perform detailed inventory reconciliations, including analysis of inventory movement, valuation, shrinkage, and related adjustments.
• Assist in tracking performance relative to plan across revenue streams, inventory margins, and operating expenses.
• Serve as a Finance resource for financial and operational systems, including ERP/accounting platforms and inventory systems.

Senior Financial Analyst

Marketing

• Use creativity and marketing savvy to help get thousands of books and critical resources to kids in need!
• Build marketing plans and create corresponding digital marketing assets, such as social media creative and email communications.
• Support Program Design & Resource Creation by creating communication campaigns.
• Identify success metrics that ensure funded campaigns accomplish both organizational and partner goals.
• Work alongside brand, corporate and non-profit partnership managers to guide programs from ideation through to impact reporting.
• Drive successful marketing by designing content and campaign elements/assets for multi-channel campaigns.
• Develop and execute communication plans to promote new resources and initiatives through various channels.
• Monitor campaign performance metrics, implementing adjustments accordingly, and create reports for stakeholders.

Marketing Manager

Manager

• Maintain partner retention in alignment with organizational benchmarks and identify qualified expansion opportunities each quarter, documented in CRM and internal reporting systems.
• Lead assigned partnership campaigns and initiatives, ensuring delivery on schedule, within approved budgets, and in accordance with documented scopes of work and cross‑functional timelines.
• Demonstrate increasing ownership of larger and more complex partnerships over time, reflected in expanded portfolio scope and documented leadership development progress.
• Independently manage campaign workstreams, ensuring deliverables remain on track while proactively escalating risks, blockers, and strategic opportunities to senior leadership.
• Maintain accurate and complete Salesforce records by logging into all partner interactions within 48 business hours and submitting weekly pipeline updates in accordance with established reporting cadence.
• Develop and submit data‑driven partner impact reports by required deadlines, using standardized templates and validated data sources.
• Coordinate cross‑functional deliverables in alignment with agreed timelines and service‑level agreements (SLAs), ensuring stakeholders receive required materials and updates within established turnaround standards.
• Produce quarterly analyses of philanthropic, CSR, and cause‑marketing trends, identifying relevant implications and opportunities for the partner portfolio.
• Conduct monthly reviews of partner business developments and document recommendations related to renewals, expansions, or adjustments to engagement strategies.
• Perform other duties as assigned, consistent with business needs and role scope.

Manager, Strategic Alliances

• Own the design, integrity, and ongoing improvement of Finance systems, management reporting, and planning processes.
• Establish standards, controls, and best practices for financial data, reporting structures, and workflows.
• Oversee the preparation, analysis, and interpretation of monthly, quarterly, and annual internal financial reports.
• Ensure consistency, accuracy, and usability of management reporting for senior leadership and operating teams.
• Develop dashboards and analytical tools that provide insight into performance, trends, and drivers of results.
• Serve as the Finance lead and subject matter expert for financial systems and data-related initiatives.
• Lead finance participation in organization-wide IT projects, system implementations, integrations, and upgrades.
• Partner with IT and external vendors to define requirements, test solutions, and ensure successful adoption.
• Own the annual operating budget and monthly forecast processes, including timelines, assumptions, models, and deliverables.
• Coordinate closely with Accounting to support month-end close activities, ensuring alignment between actual results, forecasts, and management reporting.

Financial Planning and Systems Manager

Digital Marketing

• Support Program Design & Resource Creation
• Multi-Channel Marketing

Chief Revenue Officer

Senior Financial Analyst

Marketing Manager

Manager, Strategic Alliances

Financial Planning and Systems Manager

Digital Marketing Manager