First American

Infrastructure Manager – Enterprise Hardware Asset Management

First American

full-time

Posted on:

Location Type: Remote

Location: CaliforniaUnited States

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Salary

💰 $117,500 - $156,650 per year

About the role

  • Lead and administer the Enterprise Hardware Asset Management (HAM) program across the full asset lifecycle.
  • Provide direct management and accountability for a team of technical professionals.
  • Oversee asset procurement controls, inventory governance, deployment, transfer, disposition, maintenance, and warranty tracking.
  • Ensure effective asset recovery, data security controls, and endpoint governance.
  • Administer and govern hardware asset tracking platforms including ServiceNow HAM, Absolute Console, Microsoft Intune, and SCCM.
  • Establish and maintain enterprise asset management processes aligned with FFIEC guidance, COBIT 2019, and internal GRC standards.
  • Lead internal, external, regulatory, vendor, and licensing audit responses related to hardware assets.
  • Ensure accurate inventory reporting, reconciliation, and documentation to support regulatory and financial requirements.
  • Develop and maintain policies, procedures, and standard operating controls to mitigate cybersecurity, endpoint, and physical asset risk.
  • Partner cross-functionally to align asset controls with enterprise risk management and financial planning.
  • Define and publish KPIs related to inventory accuracy, compliance, asset recovery, risk mitigation, and cost optimization.
  • Provide input to and administer cost center spending, including capital asset and purchase order decisions.
  • Identify and recommend automation and tooling enhancements to improve governance and reporting maturity.
  • Lead cross-functional initiatives to improve hardware asset management process maturity.
  • Conduct performance reviews, hire, and develop team members.
  • Support audit, regulatory, or operational needs outside of normal business hours as required.

Requirements

  • 5+ years of progressive experience in IT infrastructure or hardware asset management.
  • 3-5 years of lead, supervisory, or management experience in a technical environment.
  • Strong expertise in enterprise hardware asset lifecycle management.
  • Experience managing enterprise-scale hardware portfolios in a regulated industry.
  • Hands-on experience governing ServiceNow Hardware Asset Management, Absolute Console, Microsoft Intune reporting, and SCCM reporting.
  • Strong understanding of hardware inventory controls, endpoint governance, and asset security practices.
  • Experience responding to internal, external, or regulatory audits.
  • Knowledge of FFIEC regulatory expectations and familiarity with COBIT 2019.
  • Strong analytical, reconciliation, and data analysis skills.
  • Demonstrated ability to design, document, and enforce standardized governance processes.
  • Proven ability to influence cross-functional stakeholders in a regulated environment.
  • Bachelor’s degree in Information Technology, Business, Finance, or related field, or equivalent work experience
  • ITIL certification
  • Governance, audit, or risk certifications such as CRISC, CISA, or CGEIT.
  • Experience building and maturing enterprise IT Asset governance programs.
  • Strong executive-level communication and presentation skills.
Benefits
  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hardware asset managementasset lifecycle managementinventory governancedata security controlsendpoint governanceautomation enhancementsdata analysisreconciliationcost optimizationperformance reviews
Soft Skills
leadershipteam managementanalytical skillsinfluencing stakeholderscross-functional collaborationcommunication skillspresentation skillspolicy developmentrisk mitigationstandardized governance
Certifications
ITIL certificationCRISCCISACGEIT