FireMon

Account Executive

• Understand the sales cycles in conjunction with business processes internally and externally.
• Create and track sales opportunities, including leads, renewals, deal registrations, and quotes using Salesforce.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Research accounts, identify key players, and generate interest.
• Maintain and expand your database of prospects within your assigned territory.
• Meet and exceed the sales activity metrics designed to make you productive and successful.
• Assist with customer presentations and demos via online tools.
• Align with channel and partner teams to support overall company revenue targets.
• Perform other duties and projects, as assigned, to support the growth of our business.

Associate Account Executive

• Play a fundamental role in achieving customer acquisition and revenue growth objectives
• Join FireMon's Emerging Growth team and assist in building and executing a plan to help grow the territory’s business
• Focus on working with partners, marketing, and channel teams to drive deals and increase revenue
• Perform other duties and projects, as assigned, to support the growth of our business

Customer Support

• Assist with managing and analyzing data across multiple platforms including CRM, CX, Support, and communication tools
• Support CX leadership with operational initiatives, reporting, and AI-focused projects
• Help optimize workflows and improve operational processes
• Assist with integrations and automation efforts using APIs and webhooks
• Contribute to reporting dashboards and data analysis using SQL and Python
• Support the design of AI prompts and conversational logic for customer-facing chatbot experiences
• Collaborate cross-functionally with teams across the organisation

Customer Experience Operations Intern

• Understand the sales cycles in conjunction with business processes internally and externally.
• Manage and monitor the creation and tracking of sales opportunities, including leads, renewals, deal registrations, and quotes using Salesforce.
• Manage the process of sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Coach, mentor, manage, and lead an excellent team of Associate Account Executives to achieve sales targets and growth goals.
• Provide an accurate assessment of pipeline and opportunity management; accurately forecast weekly/monthly/quarterly objectives.
• Develop and implement plans to expand and improve the efficiency and effectiveness of the team, implementing processes that drive additional revenue opportunities.
• Collaborate cross-functionally to build value and efficiencies for our clients, prospects, and overall business.
• Communicate teams’ weekly activities and achievements; troubleshoot issues and provide regular reports.
• Ensure effective and timely onboarding for new hires, including systems, account alignment, and training.

Director, Associate Account Executives

Marketing

• Organize and maintain creative asset libraries
• Format presentations and marketing collateral
• Conduct media and PR list research
• Help maintain campaign calendars and project trackers
• Assist with event logistics and attendee list preparation
• Coordinate shipping for trade shows and booth materials
• Track inventory and manage post-event follow-up documentation
• Run campaign QA checks and spreadsheet clean-up
• Support list uploads, lead routing audits, and CRM hygiene
• Assist with reporting preparation
• Proof emails and prepare campaign checklists
• Support webinar setup and partner asset coordination
• Conduct ABM target account research and customer list preparation
• Pull simple performance reports and assist with digital campaign research
• Compile competitive research summaries
• Organize sales enablement assets and format battlecards
• Maintain product launch checklists and content libraries

Marketing Intern

Full-stack Engineer

• Continuously provide customer value through delivery of software features
• Write maintainable code, working in a professional agile software engineering environment (source control, shortened release cycles, continuous integration/deployment, etc.)
• Participate in code reviews and team meetings, sharing technical insight.
• Work with a team implementing new features and supporting current services/applications.
• Work on hard problems; design, develop, test, deploy, maintain and improve services and applications
• Learn new systems and tools as the FireMon platform and ecosystem evolve.
• Utilize a broad application of principles, theories, and concepts in applicable discipline, plus a working knowledge of other related fields.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Software Engineering Intern

DevOps Engineer

• Design, build, test, and maintain the infrastructure and tooling that supports rapid, reliable development and delivery of FireMon's products
• Identify and automate repetitive manual processes across our build, test, and release pipelines to improve team-wide productivity
• Own and oversee code releases, ensuring deployments follow established processes and meet quality standards
• Act as a bridge between stakeholders and development teams, translating business needs into technical requirements
• Continuously evaluate and improve CI/CD pipelines, development workflows, and release processes
• Review and analyze code written by others, providing constructive feedback and ensuring adherence to best practices
• Champion security across the SDLC, proactively identifying vulnerabilities and ensuring systems are hardened against cybersecurity threats
• Diagnose and resolve technical issues, developing patches and updates as needed
• Contribute to project planning and execution, helping to scope, prioritize, and deliver initiatives on time
• Stay current with emerging tools, technologies, and industry trends as FireMon's platform and ecosystem continue to evolve
• Work autonomously while contributing to a collaborative, supportive engineering community

• Design and run region-specific campaigns across India and APAC.
• Identify, plan, and execute in-person and virtual events.
• Build and execute joint marketing programs with partners.
• Create region-relevant content and social posts.
• Collaborate with sales to prioritize partners and align campaigns.
• Support regional pipeline targets and work with global demand gen team.
• Develop and execute lead gen activities.
• Build and manage campaigns in Marketo.

Associate Account Executive

Associate Account Executive

Customer Experience Operations Intern

Director, Associate Account Executives

Marketing Intern

Software Engineering Intern

DevOps Engineer

Regional Marketing Manager – APAC