Firegang Dental Marketing

Onboarding Specialist

• Enter new client information in the company database.
• Set up client accounts in Company Softwares.
• Oversee client page in CRM and update with all add-ons and relevant details.
• Note-take on client calls.
• Provide clear and detailed notes for creative teams to execute.
• Review sales calls, take notes with timestamps.
• Capture intricate details and convey all information to the team.
• Track all documents, requirements, and project assets, keeping them organized and easily accessible.
• Join client meetings as needed

Client Onboarding Coordinator

Account Executive

• Lead and close high-value deals: Own the outbound sales process from prospecting to close, targeting dental practices and healthcare professionals with consultative, solutions-based selling.
• Collaborate with marketing to refine and execute multi-channel campaigns that drive qualified leads and measurable revenue.
• Own sales analytics: Build reports, identify trends, and use data to optimize performance and forecast pipeline growth.
• Monitor market trends in the dental and healthcare marketing space to identify new channels, threats, and opportunities.
• Drive strategy and results: Ensure successful implementation of marketing and sales initiatives aligned with KPIs and revenue targets.
• Maintain competitive intelligence: Stay ahead of industry trends, pricing models, and positioning to sharpen our competitive edge.
• Partner cross-functionally with leadership, sales, and client success teams to ensure smooth transitions from sale to service.

Senior Sales Executive

Frontend Engineer

• Implement content updates and style changes using the WordPress editor and basic coding.
• Install and configure plugins under supervision to enhance website functionality.
• Conduct routine website testing for functionality and cross-browser compatibility.
• Troubleshoot minor bugs and assist with general site maintenance, including backups.
• Collaborate with designers and content creators to ensure websites are visually appealing and user-friendly.
• Act as an escalation point for support queue dev issues that cannot be handled by support developers.
• Serve as the primary developer for Firegang.com website improvements and maintenance.
• Document routine updates, maintain accurate data within Teamwork Projects and Desk, and complete assigned tasks by due dates.

Junior Web Developer

Manager

• Manage a portfolio of clients with varying service levels, serving as their primary point of contact for campaign updates, reporting, and strategic guidance.
• Build strong consultative relationships with clients by understanding their goals and aligning marketing efforts accordingly.
• Lead client onboarding, set expectations, and ensure long-term success with Firegang.
• Communicate performance insights clearly and confidently through email, calls, and reporting meetings.
• Execute ongoing optimizations across Google Ads and Meta Ads accounts following Firegang and industry best practices.
• Monitor campaign performance and make data-driven adjustments to improve ROI and lead quality.
• Support the Performance Team and SEM leadership with day-to-day ad account management, reporting, and documentation.
• Conduct research and share insights that support strategic campaign planning and growth opportunities.
• Act as a liaison between clients and internal teams, ensuring goals, timelines, and deliverables remain aligned.
• Document updates and maintain accurate client and campaign data within project management tools.
• Provide educational support to clients around reputation management, conversion strategy, and marketing best practices.

Client Onboarding Coordinator

Senior Sales Executive

Junior Web Developer

Strategic Account Performance Manager