Client Success Manager

Firegang Dental Marketing

Client Success Manager at Firegang Dental Marketing developing websites and marketing strategies for dentists. Acting as a liaison between clients and internal teams with a focus on client's goals.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a portfolio of clients with varying levels of service depending on package level.
Be their primary point of contact for site issues, campaign changes, and reporting.
Develop close client relationships.
Act as a liaison between your client and the company.
Relay clients’ goals to the team and campaign performance to the client.
Manage onboarding new clients, set expectations.
Analyze performance reports from Google Analytics, Adwords, Facebook, Bing, etc.
Monitor results and present feedback to the client.
Train clients on how to optimize their online reputation and phone call conversion rates.

Requirements

What you’ll need

At least 4 year of relevant Account Management experience required.
Dental Experience required.
Digital Marketing required.
Excellent written and verbal communication skills.
Data driven and enjoy helping clients succeed.
Team oriented and a problem solver.
Enjoy professional conversations with clients and co-workers.
Bonus Points For: Experience with Google AdWords, Google Analytics, and/or any other online marketing solutions.

Benefits

Comp & perks

PPO Health Benefits (medical/dental)
401K Option with matching
Generous PTO and Holiday Schedule
100% Telecommute
Life, AD&D, Short, and Long Term Disability Insurances

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account ManagementDigital MarketingPerformance AnalysisClient OnboardingCampaign Reporting

Soft Skills

Excellent CommunicationProblem SolvingTeam OrientedClient Relationship Development