Growth Operations Lead
Firecrawl
full-time
Posted on:
Location Type: Remote
Location: Anywhere in North America
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Salary
💰 $90,000 - $160,000 per year
Job Level
About the role
- Own the billing lifecycle end to end — invoicing, collections, subscription management, credits, refunds, and disputes
- Build revenue dashboards the team can trust — maintain dashboards from raw data giving real-time visibility into revenue
- Run procurement and vendor operations — manage subscriptions, contracts, and renewals
- Own operational compliance — operate SOC 2, GDPR, and similar compliance workflows
- Support enterprise deal operations — handle operational side of enterprise deals
- Use AI to move faster than one person should — build workflows with AI tools to automate reporting
Requirements
- 3+ years in revenue operations, billing operations, or growth ops at a SaaS or usage-based company
- Operationally relentless — clear the queue
- Comfortable owning the billing lifecycle — manage invoicing, collections, subscriptions, or procurement
- Can build dashboards from raw data — not waiting for a data team
- Has operated compliance at the operational level — worked with SOC 2, GDPR, or similar frameworks
- Uses AI daily to multiply output — tools for automating reporting, questionnaires, and ops work
- Experience with usage-based pricing and enterprise deal support — manage billing complexity and support enterprise deals
Benefits
- Salary that makes sense — $90,000–$160,000/year (global), based on impact, not tenure
- Own a piece — Up to 0.05% equity in what you're helping build
- Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge
- Parental leave — 12 weeks fully paid, for moms and dads
- Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human
- Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally
- Team offsites — A change of scenery, minus the trust falls
- Sabbatical — 3 paid months off after 4 years, do something fun and new
- Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works
- Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs
- Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind
- Doctegrity telehealth — Talk to a doctor from your couch
- 401(k) plan — Retirement might be a ways off, but future-you will thank you
- Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit
- Pet insurance — Because fur babies are family too
- SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy
- E-Bike transportation — A loaner electric bike to get you around the city, on us
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing lifecycleinvoicingcollectionssubscription managementprocurementvendor operationsrevenue dashboardsdata analysisoperational complianceusage-based pricing
Soft Skills
operationally relentlessownershipproblem-solvingattention to detailcommunicationcollaborationadaptabilitytime managementinitiativecritical thinking
Certifications
SOC 2 complianceGDPR compliance