Firebird Music

Product Operations

• This role is critical to the success of the Data & Analytics team
• Help transform the data needs from various partners in the music industry into actionable solutions
• Manage the day-to-day progress towards building new reports, dashboards and other solutions
• Serve as a liaison between product management, engineering, and other areas to facilitate seamless communication and project execution
• Support product teams with resource allocation, project scheduling, and coordination of key deliverables
• Collaborate with product management to gather, prioritize, and share customer feedback
• Implement and maintain tools and systems that enhance product operations, including project management software, data platforms, and feedback management tools
• Maintain up-to-date documentation of product processes, requirements, workflows, and best practices for reference and training purposes

Product Operations Analyst

Account Manager

• Responsible for the development and execution of innovative strategies to improve the performance of Firebird’s frontline and catalog releases across DSPs
• Work with external label partners, across internal departments, Firebird’s distribution partners and DSPs to drive artist opportunities and revenue
• Construct a comprehensive DSP strategy that aligns with established editorial and marketing goals utilizing analytics tools and personal network
• Engage DSP partners directly by territory on available programming to create editorial and marketing opportunities for new releases, catalog, retail marketing and direct marketing
• Provide distribution account management team with timely and thoughtfully crafted marketing & sales information on new releases, on-going priorities, and general artists and label activity
• Craft DSP pitches for priority releases and submit to accounts directly
• Create solutions to deliver results with DSPs directly and in an effort to hold our distribution partners accountable to a high standard
• Add value on catalog releases outside of distribution relationships and directly with DSPs and marketing partners
• Communicate DSP-specific creative asset specifications and delivery deadlines to partners
• Master of established DSP systems and protocol while constantly experimenting with new release strategies
• Responsible for reporting editorial results and analysis of consumption

Product Operations Analyst

Director, Account Management