Director – Corporate Travel
FINRA
full-time
Posted on:
Location Type: Hybrid
Location: Rockville • California • District of Columbia • United States
Visit company websiteExplore more
Salary
💰 $150,600 - $305,000 per year
Job Level
About the role
- Develop FINRA travel policy and procedures
- Act as liaison for FINRA to Travel Management Company (TMC), Technology, and all suppliers
- Negotiate preferred rates and terms with airlines and hotels
- Manage UATP (Universal Air Travel Program), car rental companies, and other travel vendors
- Manage the overall travel budget, analyze spending patterns, and identify opportunities for cost savings
- Develop and implement automated first level program support processes
- Field complaints and interact with FINRA travelers daily
- Liaise with TMC to support travelers
- Support board members travelling to FINRA meetings
- Ensure all business travel adheres to company policies and regulatory requirements
- Collaborate with the meeting planning department to coordinate group travel arrangements
- Implement and manage travel booking systems, expense reporting tools, and other travel-related technologies
- Develop SLA monitoring, KPI’s, and reporting for all aspects of the program
- Monitor and provide reports on program performance to identify trends and areas for improvement
- Oversee the development and distribution of critical communications
- Train employees on travel policies, booking tools, and expense reporting processes
- Stay current on industry trends, travel regulations, and best practices
- Attend industry training programs
- Lead vendor and technology assessments for enterprise travel solutions
- Manage end-to-end travel management Request for Proposal (RFP) process
Requirements
- Bachelor's degree in business administration, tourism or travel management, hospitality, or a related field
- 10+ years of experience in travel agency or corporate travel management, preferably at a fortune 500 company, financial services organization or in a regulated industry
- Certification in Corporate Travel CCTE, required
- Proven track record of developing and implementing successful travel programs
- Excellent negotiation, communication, problem-solving, multitasking, analytical skills and customer service skills
- Proficiency in travel booking systems (GDS) expense management software, and data analysis tools
- Familiarity with East Coast travel market share (NYC/DC) and Amtrak
- Ability to work collaboratively with cross-functional teams and manage multiple priorities
- Adaptable to changing business needs and able to provide creative solutions
- Strong computer skills, especially in Microsoft Forms and various booking/expense systems
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Accidental death and dismemberment insurance
- Supplemental life insurance
- Short-term disability insurance
- Long-term disability insurance
- Long-term care insurance
- Business travel accident insurance
- Legal insurance
- 401(k) plan with company match
- FINRA-funded retirement contribution
- Tuition reimbursement
- Commuter benefits
- Adoption assistance
- Backup family care
- Surrogacy benefits
- Employee assistance programs
- Wellness programs
- 15 days of paid time off
- 5 personal days
- 9 sick days
- 2 volunteer service days
- Military leave
- Jury duty leave
- Bereavement leave
- Childbirth and parental leave
- 9 paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
travel policy developmentbudget managementdata analysisnegotiationprogram implementationSLA monitoringKPI developmenttravel program managementexpense reportingvendor assessment
Soft skills
communicationproblem-solvingmultitaskinganalytical skillscustomer servicecollaborationadaptabilitycreativityleadershiptraining
Certifications
Bachelor's degreeCCTE certification