Finora Bank

Operations

• Lead and develop Finora’s Operations function across four core areas: Client Operations & Onboarding, Transaction Processing & Payments, Credit Operations, Deposit Operations
• Oversee daily execution across payments, loan administration, account management, and customer data management
• Ensure accurate transaction processing, reconciliation, and reporting
• Manage factoring and leasing operations within ERP, including deal processing, contract administration, and financial flows
• Collaborate with IT and vendors to optimize system configurations and resolve operational issues
• Design, document, and improve Standard Operating Procedures (SOPs)
• Define and track operational KPIs and conduct root cause analysis for operational incidents

Head of Operations

Financial Crime

• Review and verify KYC questionnaires and support documentation for new and existing business and private customers
• Performing customer’s risk assessment in accordance with the internal procedures
• Conduct Enhanced Due Diligence (EDD) on high-risk customers and escalate cases for approval
• Conduct periodic KYC reviews and ongoing due diligence of existing customers
• Initiating and coordinating the customer offboarding process when required, ensuring compliance with internal policies and regulatory requirements
• Screen customers daily and periodically against financial sanctions lists, Politically Exposed Persons (PEP) lists, and adverse media sources, escalate found matches to the 2nd line
• Conduct initial transactions screening, identifying suspicious transactions and escalating them to the second line
• Indirectly communicate with customers regarding KYC and transaction monitoring inquiries
• Ensure that KYC and related documentation is stored in a structured and organized manner
• Ensure that KYC related information is entered accurately in Banks IT systems
• Provide support and guidance to business units on KYC-related matters, improve the effectiveness and efficiency of KYC processes

KYC Officer

Sales

• Take full ownership of business financing projects – from structuring complex lending and leasing deals to executing and closing them.
• Manage the end-to-end process of financing projects: assess client needs, structure solutions, negotiate, and ensure timely delivery.
• Actively work with clients – you won’t just lead the team, you’ll be doing the deals yourself.
• Lead the Lithuanian sales team by sharing knowledge, mentoring younger colleagues, and building team capabilities through real-time collaboration.
• Drive sales initiatives and bring in business for various financing products (loans, leasing, and more to come).
• Expand our client base and build long-term relationships through hands-on involvement.
• Represent the company at industry events and build your own network of trusted contacts.
• Develop and implement strategies to increase revenue – based on your real-time market insights from the projects you work on.

Sales Team Lead

• Assisting the sales team with day-to-day activities, including supporting client onboarding, maintaining updated records, and administering customer data
• Ensure that all customer-related documents are prepared, administered, and followed up according to the bank's internal regulations and forms
• Assist other co-workers who have a direct impact on the sales administration process
• Work as a team member with other units of the bank

Sales Assistant

Administration

• Address and resolve technical issues reported by employees, both remotely and on-site (software, hardware, connectivity, and access problems).
• Administer MS365 tenant including: Entra ID, Microsoft Exchange, Intune, SharePoint online, etc.
• Assist with access management for different systems.
• Prepare and maintain endpoints, deploy applications, configure policies.
• Maintain accurate asset inventories (hardware/software).
• Support the functionality of office peripherals such as printers and meeting room technology, including projectors and video conferencing systems.
• Contribute to user training and guidance on basic IT tools and best practices.
• Manage the process of retiring and disposing of old IT equipment in a secure and compliant manner.

Head of Operations

KYC Officer

Sales Team Lead

Sales Assistant

Information Technology Administrator