FINN

Junior Account Manager

FINN

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €36,000 - €50,000 per year

Job Level

Junior

About the role

  • In the Small Accounts team you play a central role in managing our B2B customers with vehicle fleets of six to 13 cars.
  • After a successful contract close by the Sales team, you are the first point of contact for our existing customers and support them throughout the entire customer lifecycle.
  • Depending on your focus, you will work more on customer retention & renewals (Account Retention) or on growth & fleet expansion (Account Expansion).
  • In both profiles you advise our customers directly, identify individual needs and develop tailored mobility solutions.
  • Together with your team you ensure an outstanding customer experience and actively contribute to FINN's sustainable growth.

Requirements

  • You have successfully completed your (bachelor's) degree or vocational training.
  • Some practical experience in Account Management, Sales, Customer Success or Customer Service — ideally in a B2B environment.
  • For the Account Expansion role, experience in business development / new business acquisition is desirable.
  • Strong verbal and written communication skills and enjoyment of direct customer contact.
  • Entrepreneurial and structured thinking with a drive to question and improve existing processes.
  • A proactive working style and a good sense for customer needs and potential.
  • Native-level German and very good English skills.
Benefits
  • This position is based in Munich, with the flexibility to work fully remote or from home (within Germany).
  • FINN offers significant growth potential. You will have the chance to develop quickly and succeed in a highly motivated startup environment with challenging projects in cross-functional teams.
  • We offer an excellent fixed salary, significant virtual equity and a €1,500 annual training budget, which you can use for external certifications or conferences.
  • Want to drive your own FINN car? With JobAuto and your FINN discount, no problem.
  • Whether a sports membership, mental health support or regular team events — we care about your well-being.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong verbal communicationstrong written communicationcustomer retentioncustomer expansionentrepreneurial thinkingstructured thinkingproactive working stylecustomer needs assessment
Certifications
bachelor's degreevocational training