Engineering Manager
Screenverse
Assistant Store Manager
Finisterre
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £27,800 per year
Job Level
Mid-LevelSenior
About the role
- Deputise for the Store Manager and assist with day-to-day running of the Leeds store to deliver agreed targets and KPIs
- Coach and develop the retail team to achieve best-in-class customer service and retail operations
- Deliver an engaging and experiential customer service and ensure the team educates and guides customers
- Maintain and deliver product knowledge training across the store team
- Build community relationships within the store’s local area and seek collaboration opportunities
- Support implementation of high standards of visual merchandising and store presentation
- Represent Finisterre and champion the brand story and company values through the store team
- Assist manager with recruiting and onboarding the best team for the brand and store
- Work with store manager and marketing to deliver successful and engaging store events
- Share ownership of store performance, communicate targets and plans with the team
- Review and analyse RCA reports and implement commercial changes to drive sales
- Support planning and preparation for seasonal or promotional launch activity
- Communicate with manager and merchandising team to maximise stock opportunities
- Ensure efficient staffing reflecting trade patterns and productivity/cost considerations
- Train staff on stock handling processes and ensure accuracy of stock movements
- Ensure store teams are trained on retail operations and updated on HO changes
- Assist with managing health & safety, ensuring checklists are completed and store compliant
- Support team members’ development and adopt Store Manager responsibilities in their absence
- Maintain relationships with department teams at Wheal Kitty and attend meetings as necessary
- Deliver against KPIs including annual sales & contribution targets, ATV, conversion and customer satisfaction
Requirements
- You share our love of the sea and our brand values; care about the planet
- You like to lead by example, motivating and supporting others
- You are a people person, building positive relationships with customers and the retail team
- You pay attention to detail and take pride in delivering tasks accurately and to a high standard
- Proven experience managing a team within a premium Apparel brand who share Finisterre’s brand ethos
- Be commercially aware and possess in depth experience of working towards KPIs
- Visual merchandising skills
- Competent with Excel, Word and Office Outlook
- Motivates and coaches others to be the best they can be
- Good communicator between management and retail team
- Passion, energy and aspiration in line with Finisterre products, brand and customer
- Important: must, by the start of employment, have permission to work in the UK; Finisterre are not licensed to sponsor overseas workers
