Finger Lakes Community Health

Community Health Worker

• Conduct outreach to agricultural worker homes, worksites, and community locations to promote access to health and social services
• Build and maintain relationships with community organizations and partners serving the agricultural worker population
• Serve as the point of contact for clinical staff during mobile medical visits for services including: Health screenings, immunizations, chronic care, reproductive health, etc.
• Provide interpretation, appointment scheduling, paperwork assistance, and patient education during outreach and mobile events
• Educate agricultural workers on payment assistance programs and collect required documentation
• Identify socio-economic issues that affect patients' overall health and develop health/social management plans and goals
• Assist patients in accessing healthcare and social service resources to address identified barriers
• Support care coordination through appointment scheduling, form completion, and chronic condition management
• Provide interpretation services during in-person and telehealth visits and advocate for patients during care interactions
• Conduct follow-up communication to review care plans and ensure patient understanding
• Communicate with care team members to maintain alignment on patient updates, concerns, and care objectives
• Inform patients via phone of scheduled pick-up time and location
• Coordinate or arrange transportation for medical appointments based on insurance eligibility, which may include direct patient transport when appropriate
• Record patient encounters, activities, and patient outcomes in the electronic health record system
• Address telephone encounters, actions, and referrals in the electronic health record system in accordance with Finger Lakes Community Health policies and procedures
• Perform other related duties as assigned by the supervisor