Fine Tune Expense Management

Program Manager

• Manage the lifecycle of a Fine Tune client, to include ongoing auditing & recovery duties and associated client interaction.
• Ensure stated savings projections are met and identify the cause of any discrepancies.
• Identify new optimization opportunities to drive savings for our clients which increase revenue to Fine Tune.
• Track credits, tasks, and other relevant data points in our CRM and other online platforms.
• Respond to client service issues and address questions.
• Perform supplier renewals, client renewals and client expansions into other service offerings.
• Report overcharges/non-compliance to suppliers on behalf of our clients and follows up until such corrections occur.
• Perform other job-related duties as assigned.

National Program and Optimization Manager