FINDIQ

Key Account Manager – Digital Solutions in Industrial Environments

FINDIQ

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • You manage key accounts both strategically and operationally and develop these relationships for the long term.
  • You analyze customer structures, identify growth potentials and work with your contacts to define concrete measures to improve and expand cooperation.
  • You ensure the successful implementation of our solutions at the customer site and coordinate internal and external project stakeholders in a targeted manner.
  • You actively monitor market developments, identify relevant challenges early and position FINDIQ as a strategic partner with appropriate solutions.
  • You contribute an entrepreneurial perspective to the further development of our customer strategy and actively help shape processes and structures in the Customer Success area.
  • If suitable and interested, there is the possibility to take on leadership responsibility in the medium term and help build your own team.

Requirements

  • Minimum of 5 years' experience in account management within a technical environment, preferably in the mechanical engineering sector.
  • Experience in project management, particularly in leading complex customer projects.
  • Ideally, experience in an international context.
  • Experience working with digital solutions, preferably in industrial or technical settings.
  • Strong technical understanding and a genuine interest in machinery and equipment.
  • Willingness to travel occasionally to customers domestically and abroad (approx. 15% travel).
  • Excellent spoken and written German and English.
  • Additional languages are a plus.
  • Strong customer orientation, confident presence and good sensitivity to different types of interlocutors.
  • Independent, structured way of working and strong execution skills.
  • Team spirit, reliability and the ability to set clear priorities in a dynamic environment.
  • A desire to take on responsibility and help shape things together with a growing company.
Benefits
  • An attractive salary: you will receive fair compensation with performance-related components.
  • Trust: we give you what you need to become the best version of yourself.
  • Flexible working: your workplace is predominantly remote if you wish, supplemented by occasional in-person meetings in Herford or with customers.
  • A strong team: we work openly, respectfully and with genuine enjoyment of what we build together.
  • Individual development: we give you the opportunity to grow professionally and personally — including paid training, coaching and personal learning time.
  • Start-up insights: you will work closely with and gain insight into the founders' team.
  • Additional benefits: up to 1 month "work from anywhere" (within an EU country).
  • Workations and regular team events.
  • Educational leave (voluntary).
  • 30 days vacation.
  • Office pets (welcome by arrangement).
  • Charging stations for electric vehicles (at the Herford location).
  • Subsidies for training and mobility.
  • Family-friendly working hours.
  • Practiced diversity — be who you are. We are, too.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementproject managementcustomer projectsdigital solutionstechnical understandingmachineryequipment
Soft Skills
customer orientationconfident presencesensitivity to interlocutorsindependent workingstructured workingexecution skillsteam spiritreliabilityability to set priorities