Finch

Case Manager, Claims & Liens

Finch

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $60,000 - $70,000 per year

About the role

  • Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up
  • Request and track policy limits disclosures, medical records, police reports, and other essential case documents; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation
  • Identify health insurance liens, send required lien notices, monitor subrogation communications, and coordinate lien resolution to prevent settlement delays or compliance issues
  • Conduct liability analysis from police reports and carrier responses, assess compensability based on available coverage limits, and prepare comprehensive case packages for lead paralegals to draft settlement demands
  • Analyze workflow inefficiencies in case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status

Requirements

  • Experience in personal injury pre-litigation previously
  • Experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers
  • Experience in managing the Liens flow, including putting health insurance/medicaid/medicare on notice, following-up, managing ledgers, and more
  • Attention to detail and excitement for a fast paced startup environment
Benefits
  • 100% coverage for health, dental, and vision
  • 401(k) retirement plan
  • In-office snacks, drinks, and daily team lunch and dinners
  • Flexible PTO (we trust you to take the time you need)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance claims managementliability analysispolicy limits disclosuremedical records managementsubrogation communicationslien resolutionprocess improvementdocumentation creationcoverage analysiscase package preparation
Soft Skills
attention to detailrelationship managementorganizational skillscommunication skillsproblem-solvingadaptabilitytime managementteam collaborationinitiativecustomer service