Business Analyst – Digital
Financial Conduct Authority
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £52,400 - £75,000 per year
About the role
- Driving the analysis and collection of information to generate recommendations that improve products and services
- Leading cross‑functional teams through structured Design Thinking activities to shape solutions that better meet user and business needs
- Analysing existing services and processes to identify optimisation opportunities, using techniques such as gap analysis to refine and implement improvements
- Managing end‑to‑end requirements by applying BA best‑practice techniques to elicit, document, and validate requirements
- Supporting enterprise and business architecture by contributing to the development and maintenance of the target operating model
- Working collaboratively with stakeholders, subject matter experts, suppliers, and product groups in a hybrid environment
Requirements
- Proven experience in conducting detailed business analysis to capture user needs, define clear product requirements, and support effective decision‑making throughout digital product development
- Substantial experience in working in project/programme environments involving business & IT change
- Demonstrate extensive knowledge of business analysis tools, techniques and best practice approaches, including end‑to‑end requirements management
- Quickly develop domain knowledge to engage credibly with stakeholders and clearly define the problem statement
- Apply User Centred Design principles to enhance product quality and improve outcomes for end users
- Delivers high‑quality outputs at pace across both structured environments and fluid or challenging project contexts
- Bring experience of working within multi‑disciplinary Agile teams to deliver digital products and drive effective collaboration
- Build strong relationships with SMEs, business sponsors, project stakeholders, and supplier delivery teams through effective stakeholder management and clear written and verbal communication that ensures requirements are unambiguous
Benefits
- 25 days annual leave plus bank holidays
- Hybrid model where employees work a minimum of 40% in the office each month
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements managementgap analysisUser Centred DesignDesign ThinkingAgile methodologiesdigital product developmentend-to-end requirementsoptimisation techniquesproject/programme management
Soft Skills
stakeholder managementcommunicationcollaborationproblem-solvingrelationship buildingleadershipadaptabilitycritical thinkingdecision-makingtime management