Strategic Account Manager
Files.com
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $125,000 - $175,000 per year
About the role
- Own the end-to-end commercial strategy for a defined set of strategic accounts
- Build multi-threaded relationships across technical, operational, and executive stakeholders
- Lead deep discovery to uncover business and technical problems worth solving
- Develop and execute account plans focused on expansion and long-term value
- Lead complex negotiations and close high-impact expansion deals
- Partner with Product, Engineering, Support, and Customer Success to align execution
- Bring customer insight back into the organization to influence priorities and decisions
Requirements
- Experience expanding complex enterprise accounts and can clearly articulate your personal impact
- Comfortable engaging executives and credible with technical stakeholders
- Balance persistence with judgment and long-term relationship thinking
- Proactive, curious, and disciplined in how you operate
- Want ownership, accountability, and visible impact—not a passive book of business
Benefits
- 100% Paid Health, Dental & Vision (75% for family)
- 401(k) with 4% Company Match
- Equity Grants for Every Employee
- Paid Parental Leave
- 20 PTO Days + 11 Holidays + Full Company Winter Break
- $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
- Free catered lunch every day in our Austin office
- Team Travel to NYC, Austin, Nashville, Miami, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship buildingnegotiationdiscoveryproactivecuriositydisciplineownershipaccountabilityimpactjudgment