Files.com

Vice President

• Own internal IT strategy in a Mac environment: SaaS management, device control, access systems, and user lifecycle processes.
• Design and enforce seamless security systems: real protection, zero friction.
• Automate relentlessly: provisioning, onboarding, patching, compliance, and help desk workflows.
• Lead help desk operations: build systems that resolve issues quickly and proactively support employee productivity.
• Oversee core platforms: Google Workspace, Microsoft 365, Slack, Zoom, Greenhouse, Help Scout, and more.
• Champion compliance: lightweight but powerful access controls and policy frameworks that keep us audit-ready.
• Collaborate with Engineering: contribute scripts, coordinate infrastructure needs, and act as a bridge between IT and dev teams.
• Deliver early wins: identify high-impact improvements in your first 90 days and build trust fast.

VP of Information Technology (Austin, TX)