Lead technical discovery sessions with prospective and signed partners
Understand partner systems (CRM, LOS, servicing platforms, identity providers)
Design scalable API and webhook integration architectures
Recommend preferred implementation patterns and identify edge cases and platform constraints early
Document solution designs for internal and external stakeholders
Serve as the primary technical advisor during API onboarding
Guide partners through REST API, webhook, authentication, and SSO flows
Support sandbox testing and production readiness
Reduce integration time by standardizing implementation patterns
Bridge partner engineering teams with internal Product and Engineering
Identify opportunities to expand API and real-time data usage
Improve partner workflows to increase throughput and ROI
Surface product gaps with structured technical feedback
Contribute to improved documentation and integration playbooks

Requirements

7+ years of experience in Solutions Engineering, Technical Consulting, Solution Architecture, or a similar customer-facing technical role.
Strong fluency with APIs and integration patterns (REST, JSON, webhooks), including the ability to design and debug end-to-end integrations.
Deep understanding of authentication and identity standards (OAuth 2.0, SAML, SCIM) and secure system design principles.
Proven experience partnering with enterprise engineering teams to implement scalable, production-grade integrations.
Ability to architect full system workflows and data exchanges — not just explain endpoints — with clear tradeoff analysis.
Experience translating ambiguous partner requirements into structured technical implementation plans and strong troubleshooting skills with the ability to diagnose complex technical issues across distributed systems.
Excellent written and verbal communication skills with an affinity for technical documentation.
Comfortable influencing cross-functional stakeholders (Product, Engineering, Compliance, Partnerships) and providing actionable product feedback.
Experience in fintech (or regulated financial services environments) and familiarity integrating with CRMs, Loan Origination Systems (LOS), and other financial platforms is a plus.

Benefits

Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

API designwebhook integrationRESTJSONOAuth 2.0SAMLSCIMsystem workflowstroubleshootingintegration patterns

Soft Skills

communicationtechnical documentationinfluencing stakeholdersproblem-solvingcollaborationcustomer-facinganalytical thinkingfeedback provisiontechnical advisorypartner engagement