Salary
💰 $102,400 - $196,000 per year
About the role
- Support Figma’s commercial teams to drive growth and decrease customer time to value
- Paint the vision of the Figma Platform and guide customers through product demonstrations and presentations
- Support Sales by addressing platform questions and showcasing value pre-sales and post-sales
- Own customer IT and Security relationships during deal cycles, addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
- Collaborate with Product and Support to identify security enhancements and influence the product roadmap
- Strengthen Figma's security reputation by resolving customer concerns with product and legal teams
- Design and scale technical sales efforts and facilitate connections between customers, sales, and product teams
- Create content to delight customers and internal partners
- Collaborate cross-functionally with Sales, Product, and Marketing and operate autonomously to execute daily
Requirements
- 2+ years professional experience including familiarity with positioning software in a presales capacity and implementing technology post-sales
- Demonstrated ability to adapt to new technologies, learn quickly, and problem solve
- Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
- Familiarity with the enterprise SaaS ecosystem
- Ability to prioritize competing demands from customers and balance their needs against those of the business
- Familiarity with developer workflows and frontend frameworks (preferred)
- Equity to employees
- Health, dental & vision
- Retirement with company contribution
- Parental leave & reproductive or family planning support
- Mental health & wellness benefits
- Generous PTO
- Company recharge days
- Learning & development stipend
- Work from home stipend
- Cell phone reimbursement
- Sales incentive pay for most sales roles
- Annual bonus plan for eligible non-sales roles
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
presalespost-sales implementationproduct demonstrationssecurity questionnairesRFIsRFPsfrontend frameworksdeveloper workflowstechnical salescontent creation
Soft skills
communication skillsproblem solvingadaptabilitypresentation skillsprioritizationcollaborationautonomycustomer relationship managementinfluencingcustomer delight