Salary
💰 $94,500 - $115,500 per year
About the role
- Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform
- Understand client needs and tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows
- Manage a portfolio of new prospective clients in the process of discovering and evaluating the Fieldwire platform (the sales team is responsible for generating the leads)
- Build deep, trusting relationships at a fast pace with multiple companies with divers use cases
- Conduct web-based and in-person trainings and demonstrations to educate clients on Fieldwire; create Fieldwire Project configuration and best practices guides for general and specialty contractor use cases
- Assist the product team in identifying issues and communicating customer feedback for product improvements; provide relevant feedback in design reviews of new features in development
- Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues throughout the sales and trial process
Requirements
- 2+ years of professional experience in the construction technology industry. Additional construction industry experience preferred
- Preferably in the background of a solutions or sales engineer; working in the pre-sales motion
- Must speak English fluently; preferably speak French or Spanish in addition to assist our French or Spanish speaking clients
- Must live in the following time zones: US; CST or EST due to time zones requirements of the SE Team/AE Team and clients
- Excellent presentation and communication skills
- Self-motivated and highly organized, with strong time management skills
- Diplomacy and patience when working through customer issues
- Comfortable communicating with anyone, from foremen to senior-level managers
- Desire to learn in a growing & dynamic company