Fieldwire by Hilti

Construction Solutions Engineer

Fieldwire by Hilti

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $94,500 - $115,500 per year

Job Level

JuniorMid-Level

About the role

  • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform
  • Understand client needs and tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows
  • Manage a portfolio of new prospective clients in the process of discovering and evaluating the Fieldwire platform (the sales team is responsible for generating the leads)
  • Build deep, trusting relationships at a fast pace with multiple companies with divers use cases
  • Conduct web-based and in-person trainings and demonstrations to educate clients on Fieldwire; create Fieldwire Project configuration and best practices guides for general and specialty contractor use cases
  • Assist the product team in identifying issues and communicating customer feedback for product improvements; provide relevant feedback in design reviews of new features in development
  • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues throughout the sales and trial process

Requirements

  • 2+ years of professional experience in the construction technology industry. Additional construction industry experience preferred
  • Preferably in the background of a solutions or sales engineer; working in the pre-sales motion
  • Must speak English fluently; preferably speak French or Spanish in addition to assist our French or Spanish speaking clients
  • Must live in the following time zones: US; CST or EST due to time zones requirements of the SE Team/AE Team and clients
  • Excellent presentation and communication skills
  • Self-motivated and highly organized, with strong time management skills
  • Diplomacy and patience when working through customer issues
  • Comfortable communicating with anyone, from foremen to senior-level managers
  • Desire to learn in a growing & dynamic company